Added memory, stability issues

eric_56

Commendable
Mar 12, 2016
6
0
1,510
I've done some searching around on the web didn't find anything too helpful.

ASUS Z97-A LGA 1150 Intel Z97
Intel Core i7-4790 Haswell Quad-Core 3.6 GHz LGA 1150 84W
ASUS GeForce GTX 970 4GB 256-Bit ((((((X2 RUNNING SLI)))))
Samsung evo 850 500gb
G.SKILL TridentX Series DDR3 2400 (PC3 19200)

Doubled my ramm count and now i'm running into issues playing a game that this rig has done with no issue.

Had 2x 8g dimms, everything has run fine for months, added 2 more 8g dimms and my windows runs fine, however I play Black desert online, and it's a very demanding game, and I usually keep a few hardware monitors up and I started to notice that I was using a lot of memory very commonly, so I figured I'd upgrade the ram count to 32g.

Since doing so, I can't play the game longer than 10 minutes without the game crashing. I did run in capability mode successfully for about 30 minutes, but I was running at around 1/4th the fps I usually do. I've always built my own computers, and installed my own windows, but when it comes to bios settings and such I'm completely inexperienced.

Going to try again, and check event viewer, will post updates. I've noticed in "memory" tab of the task manager that when i pass 17gigs (where i used to get a lack of memory error) is around when the issue arises, could windows, or the application be having issues addressing beyond 16 gigs of ram? It is a 64bit application.
 
Solution
Anytime you buy memory not in a single package issues like this can arise. Running yours at 1333 reduces the likelihood of it. If it's somewhat stable which it seems to be just try and bump dram voltage to 1.55v and see if the issue goes away.

You should be able to easily run that memory at 1600mhz even mixed assuming the voltage helps with the crashing, potentially 1866mhz

eric_56

Commendable
Mar 12, 2016
6
0
1,510
The program BlackDesert64.exe version 0.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Security and Maintenance control panel.
Process ID: e30
Start Time: 01d297a2ff0c2026
Termination Time: 9
Application Path: C:\Program Files (x86)\Black Desert Online\bin64\BlackDesert64.exe
Report Id: cc396f52-0396-11e7-9d1d-f079596eb3f6
Faulting package full name:
Faulting package-relative application ID:

Event viewer doesn't seem to be much help.
 

eric_56

Commendable
Mar 12, 2016
6
0
1,510
Mixing kits? Do you mean mixing different product? The memory dimms are the same, even in size. I'm at 1333 mhz if that means anything. I no expert, but in the task manager, under performance>memory, committed is going above 16gb regularly out of 32.1gb, doesn't this mean i'm utilizing the additional memory? Also the memory error has sort of gone away, so it seems the game is happier, however it seems my rig is having issues managing the additional memory in some other way.
 

Supahos

Expert
Ambassador
Anytime you buy memory not in a single package issues like this can arise. Running yours at 1333 reduces the likelihood of it. If it's somewhat stable which it seems to be just try and bump dram voltage to 1.55v and see if the issue goes away.

You should be able to easily run that memory at 1600mhz even mixed assuming the voltage helps with the crashing, potentially 1866mhz
 
Solution

eric_56

Commendable
Mar 12, 2016
6
0
1,510
I'll give that a try, I've always been against overclocking, but, if for some reason overclock actually increases my computers stability I'd be a fool not too.

In other news, i'm been going almost 20 minutes now with 3 sticks installed, no crashes or issues, peak memory "commited" w/e that means was 17.7, of 24.1.