Anything Else I Can Try Before Returning My EVGA GTX 1060 GB

samhws

Prominent
Mar 5, 2017
6
0
510
Hi,
Recently purchased a GTX 1060. It works perfectly fine until I run a graphics intensive game. After about 10 minutes, the game freezes but my computers fans are still running. The screen will remain frozen for about 2 minutes (unless I manually cut power) and then the computer automatically restarts. I have tried multiple things to try to sort this issue:

Checked Core Temperatures (GPU only reaches 70C before freezing)
Checked for BIOS Updates (Already have latest version)
Checked I have the correct drivers (which I do)
Disabling the on-board GPU (Didn't do anything)
Tried changing multiple settings in the NVIDIA control centre (No luck)
Tried changing a couple of things in the BIOS including upping the RAM dedicated to my GPU (No luck)
Bought a New PSU (originally though this was the issue, it wasn't)
Have also tried under clocking the card (Exactly the same issue, took same amount of time to freeze)

I was thinking that possibly my PCI-E slot is faulty but surely the card wouldn't run at all if this was the issue? (I have no other computer to test the card on.)

Here are my system specs - https://uk.pcpartpicker.com/user/samhws/saved/#view=PGyZLk

If anyone can think of absolutely anything else to try before returning my card or if you think it is my card is faulty, it would be greatly appreciated. Thanks
 
Solution
It sounds like a temperature issue. I didn't see a 3rd party CPU cooler in your parts list and you didn't mention the CPU temperatures. Just as a test, try running it with the side panel off of the case. If it runs differently under load you have a cooling problem. You may not be getting enough cool air in or hot air out. Cooling is all about air flow through the case. The case fans are important but parts placement and cable management also play a role in air flow.
It sounds like a temperature issue. I didn't see a 3rd party CPU cooler in your parts list and you didn't mention the CPU temperatures. Just as a test, try running it with the side panel off of the case. If it runs differently under load you have a cooling problem. You may not be getting enough cool air in or hot air out. Cooling is all about air flow through the case. The case fans are important but parts placement and cable management also play a role in air flow.
 
Solution