I bought a blu ray player for my dad for Christmas mainly so he could use Netflix without buying a smart tv. I've just got around to installing it for him and can't for the life of me get it connected to the internet (which was the whole point of getting it). The model I have is a Samsung BD-JM51. It does not have wireless capability but clearly says it can be used for certain streaming servies via Ethernet connection.
So I have plugged it directly into his router/modem combo (which is at least a few years old) and keep getting this message saying the mac address has been verified with a green check but the next step says with a red X "IP address, subnet mask, gateway, DNS server" at the bottom It reads "the network configuration (IP) is not valid. Check the network settings and enter a valid value before trying to connect"
I've done all the usual trouble shooting techniques of resetting the router multiple times, trying different Ethernet ports I know work for other things, factory resetting the blu ray player and checking the Ethernet cord is correctly plugged in and not damaged. I've even downloaded the latest firmware on a flash drive and installed it on the blu ray player. If I go to wired network settings it will allow me to enter an IPS manually as well and DNS manually or keep it set to auto. I called Samsung and they said it should be set to auto but this isn't working for me.
If I try to enter something manually what would I even put in? The IP address I find on my pc in msconfig? I know very little of networking so any ideas would help.
So I have plugged it directly into his router/modem combo (which is at least a few years old) and keep getting this message saying the mac address has been verified with a green check but the next step says with a red X "IP address, subnet mask, gateway, DNS server" at the bottom It reads "the network configuration (IP) is not valid. Check the network settings and enter a valid value before trying to connect"
I've done all the usual trouble shooting techniques of resetting the router multiple times, trying different Ethernet ports I know work for other things, factory resetting the blu ray player and checking the Ethernet cord is correctly plugged in and not damaged. I've even downloaded the latest firmware on a flash drive and installed it on the blu ray player. If I go to wired network settings it will allow me to enter an IPS manually as well and DNS manually or keep it set to auto. I called Samsung and they said it should be set to auto but this isn't working for me.
If I try to enter something manually what would I even put in? The IP address I find on my pc in msconfig? I know very little of networking so any ideas would help.
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