Recieved new XPS 13. Set-up on work network, no issues. Turned on at home, connected fine but no interenet, all other devices working fine.
Tried the obvious but as it works fine at work and is a brand new system was able to eliminate several possibilities... ipv4/ipv6 settings, proxy, adaptor, DNS cache. Pinged the gateway and public DNS from problem network successfuly.
Home Network set-up: TP-Link Archer VR2600 modem/router. Plusnet fibre. 5Ghz/2.4Ghz (tried both). The killer network adaptor connects succesfully, the router is assigning the ip address succesfully, the router is connected to the internet succesfully, tried turning firewall off temporarily.. still no internet, reset the whole network... still no interent. Connected to my mobiles hotspot at home... works fine.
Does anyone have any ideas? Who should I contact first... Dell or TP-Link?#
Any help would be appreciated.
Thank You
Tried the obvious but as it works fine at work and is a brand new system was able to eliminate several possibilities... ipv4/ipv6 settings, proxy, adaptor, DNS cache. Pinged the gateway and public DNS from problem network successfuly.
Home Network set-up: TP-Link Archer VR2600 modem/router. Plusnet fibre. 5Ghz/2.4Ghz (tried both). The killer network adaptor connects succesfully, the router is assigning the ip address succesfully, the router is connected to the internet succesfully, tried turning firewall off temporarily.. still no internet, reset the whole network... still no interent. Connected to my mobiles hotspot at home... works fine.
Does anyone have any ideas? Who should I contact first... Dell or TP-Link?#
Any help would be appreciated.
Thank You
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