PC crashes while gaming

nowozev

Prominent
Mar 13, 2017
1
0
510
While gaming the screen freezes with a shutter noise. The PC does not respond to the reset button. Some games crash rarely - some more often (e.g. Guild Wars 2, The Division). The PC does only freeze while gaming. While having high pressure on cpu or gpu without playing a game (benchmarks/stress tests) nothing happens. The games freeze in window mode too.
In some cases (1 of 20 perhaps) I get a bluescreen with different errors each time. After the last bluescreen I used the software "who crashed" - result: crash in NT Kernel (ntoskrnl.exe)
No overclocking is used. The crashes appear after about 0,5 - 2 hours of gaming. All of my friends moved to console gaming so I can not borrow PC gaming hardware somewhere to test certain components.

Specs:
- 4GB Palit GeForce GTX 960 JetStream
- 550 Watt Seasonic G Series Modular 80+ Gold
- Intel Core i5 6600K
- Asus Z170 Pro Gaming Intel Z170
- 16GB (2x 8192MB) Crucial Ballistix Sport LT DDR4-2400 DIMM CL16-16-16 Dual Kit
- 250GB Crucial MX200 (windows installed)
- 2000GB Seagate Desktop HDD (games installed)
- Windows 10 Pro

What I have tried so far:
- clean install of Windows 10 (all updates)
- newest nvidia driver
- updated mainboard firmware to newest version
- tried given XMP settings and auto mode for ram (bios settings)
- reduced CPU maximum processor state in power options to 80% (hint from https://www.youtube.com/watch?v=sJ3yXpY5yoc)
- underclocking of graphics card (with MSI Afterburn)
- hardware (stress) test with the help of

  • graphics card: furmark and valley benchmark for about 7 hours each without any crashs, graphics card's temperature max: 72 degrees
    ram: windows memory diagnostic tool (no errors), MemTest
    cpu: prime95, cpu-z
    cpu, ram and graphics card stress test (combined) for about 6 hours -> everything at limit except ram but no crash at all
- some things I already have forgotten...


... any ideas?
 
Solution
Test the memory one stick at a time, test the card in another system or another one in yours. Since you did a clean setup of Windows and drivers, it's pretty much guaranteed a hardware issue. No way to rule those out without swapping the parts even though you ran tests on them. Maybe a power supply issue also even though you have a good quality one, but I'd try RAM and video card first. Probably do Video Card, RAM, Power supply, motherboard, CPU in that order.
Test the memory one stick at a time, test the card in another system or another one in yours. Since you did a clean setup of Windows and drivers, it's pretty much guaranteed a hardware issue. No way to rule those out without swapping the parts even though you ran tests on them. Maybe a power supply issue also even though you have a good quality one, but I'd try RAM and video card first. Probably do Video Card, RAM, Power supply, motherboard, CPU in that order.
 
Solution

TRENDING THREADS