Nice Gaming PC was working a few weeks ago but now is blue screening and laggy.

bark41502

Commendable
Mar 15, 2017
5
0
1,510
So my friend bought a bunch of nice parts for a nice gaming PC about a year ago and had his dad build it for him. It was working very well. Recently though, he moved across the country and now when he tries to play games, even super unresource intensive games such as minecraft, he lags quite bad. Before the move he was getting fps into the hundreds and now its spiking from 10 to 200 but is normally staying in the lows. We tried a bunch of stuff to figure try and figure it out, like updating graphics drivers, changing around settings etc. but nothing worked. Then, another problem started to arise, he started to get the blue screen of death. I knew this was bad so I had him check the fragmentation of his SSD and it was about 16% of his 200GB. So I had him defragment it and had him set it to defrag automatically every week. After that, we tested out gaming again and it was still super laggy. It wasn't only his games that were super laggy though, everything was really bogged down and super slow. So I had him get an Anti-Virus (MalWare Bytes) and it said he had 386 threats. So we removed all the threats and still, everything was bogged down and laggy. So we tried to reinstall windows, but to my suprise, He didn't have his disk! I tried to find a way to do it without a disk or an iso file but none of them worked. Then today we were trying to figure it out still, and he suddenly blue screened. So he restarted his computer and blue screened again. We kept trying to restart but it wouldn't work and every single time he would just get the blue screen of death. I told him that he needed to open up the computer and see if any if one of the ram sticks are bad, but he refused to as he doesn't know anything about computers and doesn't want to break anything. By the way he is running windows 7. I can't think of anything else that could be causing the problem as I'm 14 and not super experienced and it is hard to work on a pc that is across the country from me. Please if anyone knows what could possibly be the problem with his computer help as best as you can as he spent a lot of time working for the money to buy the parts.

Thank you.
 
Solution
With that many viruses and spyware issues, a clean Windows setup is the best thing here. To re-install Windows you need to know what disk and code was used to install it in the first place. If you can't find the code or the disk, you can run speccy and it will show you the key that was used. The official MS ISO files for Windows 7 are tough to find, but still out there http://mirror.corenoc.de/digitalrivercontent.net/ or https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool

Note you will need the correct license key to activate Windows once it's installed. Also make sure that the fans and RAM is all installed properly. If he does not want to check things in the system he needs to have his...
With that many viruses and spyware issues, a clean Windows setup is the best thing here. To re-install Windows you need to know what disk and code was used to install it in the first place. If you can't find the code or the disk, you can run speccy and it will show you the key that was used. The official MS ISO files for Windows 7 are tough to find, but still out there http://mirror.corenoc.de/digitalrivercontent.net/ or https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool

Note you will need the correct license key to activate Windows once it's installed. Also make sure that the fans and RAM is all installed properly. If he does not want to check things in the system he needs to have his parents check or have someone check.
 
Solution

bark41502

Commendable
Mar 15, 2017
5
0
1,510


I had him open up the computer, just so I could look at his fans in skype, and it turns out the CPU Cooler fell off in the moving process. Thank you so much as I wouldn't have ever thought that it could have been a fan!