Mobo won't recognize second stick of ram

darude908 · Mar 18, 2017

Hi I've hadthe same system running for 4 years with no problem. Today I decided to clean the CPU and since then the system won't recognize my second stick of ram.

My mobo is asus z87-pro
I5 4670k with evo 212
2x4gb gskill rip jaw x

I've tried different slots. Also individual sticks that seem to run fine. which knocks out the theory that I have a bad stick without touching them.

Any idea what went wrong there? I'm confused. I have xmp on but it only recognize one stick still

Update. It would only recognize both sticks in single Channel. Dual channel it'll only read 4gb.. don't know what's going on. Anyone have answers please?

GhislainG · Mar 18, 2017

I doubt you only cleaned the i5-4670K as that wouldn't make much sense. Presuming that you cleaned the whole system, did you use compressed air?

darude908 · Mar 18, 2017

GhislainG :

Yea I used compressed air to get some dust out. Didn't press anything. I had to reseat and clean CPU pins a few times. System didn't boot from the get go. I finally looked up the error code 55.

So I pulled out the sticks and have them in individually. Which worked. Once the system booted and I put in another stick it only read 1 stick. Now it would only run in single channel instead of dual channel. Problem is I got another 8gb coming. It would be a problem running 2 dual channel

GhislainG · Mar 18, 2017

You wrote "I had to reseat and clean CPU pins a few times. " Dis you remove the CPU and used compressed air to clean the CPU socket? If so, then that may explain why you have issues. Why did you have to clean the CPU in the first place?

darude908 · Mar 18, 2017

I had to clean it as the thermal solution was getting old so I swapped it out with new thermal paste. I accidentally got some on the pins. But managed to get it off. Once I got it to work i started to get problems. Somehow it affected the ram for whatever reason.

GhislainG · Mar 18, 2017

It affects the RAM because the memory controller is on the CPU and you may have damaged/bent a pin when cleaning the paste. It could also be some residue that prevents good contact.

Can you explain why you had to replace the thermal paste? Because you dislodged the cooler? It normally doesn't have to be replaced during the life of the cooler.

darude908 · Mar 18, 2017

I see. I may have damaged it. I changed to a better thermal paste as I was using the vanilla one. I had to use a small bristle brush to get the stuff out. So far I can't get the ram to work in dual channel mode. It won't read the second stick. Do you have any suggestions?

GhislainG · Mar 18, 2017

There's little difference between thermal pastes; the paste provided by Intel is good enough. If pins in the CPU socket were damaged, then you can try to straighten them, clean them if they still are dirty, send the motherboard for repair or replace it.

darude908 · Mar 18, 2017

GhislainG :

I see. yea i tried cleaning them. Don't think the pins are bent as they are not straight pins like the AMD processors are. I think the thermal paste i accidentally got on the pins, despite how much i cleaned them still messed the ram up somehow.

GhislainG · Mar 18, 2017

It didn't mess the RAM, but at least one pin most likely isn't making good contact and that's why one channel doesn't work.

Search

Mobo won't recognize second stick of ram

darude908

Distinguished

GhislainG

GhislainG

Titan

darude908

Distinguished

GhislainG

Titan

darude908

Distinguished

GhislainG

Titan

darude908

Distinguished

GhislainG

Titan

darude908

Distinguished

GhislainG

Titan

TRENDING THREADS

Latest posts

Moderators online

Share this page