The build in question: https://pcpartpicker.com/list/HFLsxY
So we had a few issues building this computer, it seemed to keep shorting from one of the PSU cables but we got that figured out. The computer turns on, the motherboard lights up orange so I know that is working. The CPU fan also spins but the ports won't work or send video signal. I honestly think we missed the RAM not being compatable which may be the problem but I was trying to get someone who may be more knowledgeable to tell me because PC Part Pickers doesn't seem to think it's the problem. The RAM is DDR4-2400 and the MB says DDR4-2133. I do also see that a MB might need an update to support Kaby Lake CPUs but I am not sure how to get that if it won't POST.
I have tried each RAM stick alone in each slot, as troubleshooting so far. All the fans spin and the MB lights up just hoping that someone could tell me how to check CPU/MB without benching since we don't have another computer to test with. Or if the RAM is the issue and we just missed it, and we could return it for a different set.
Thanks in advance guys.
So we had a few issues building this computer, it seemed to keep shorting from one of the PSU cables but we got that figured out. The computer turns on, the motherboard lights up orange so I know that is working. The CPU fan also spins but the ports won't work or send video signal. I honestly think we missed the RAM not being compatable which may be the problem but I was trying to get someone who may be more knowledgeable to tell me because PC Part Pickers doesn't seem to think it's the problem. The RAM is DDR4-2400 and the MB says DDR4-2133. I do also see that a MB might need an update to support Kaby Lake CPUs but I am not sure how to get that if it won't POST.
I have tried each RAM stick alone in each slot, as troubleshooting so far. All the fans spin and the MB lights up just hoping that someone could tell me how to check CPU/MB without benching since we don't have another computer to test with. Or if the RAM is the issue and we just missed it, and we could return it for a different set.
Thanks in advance guys.
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