Far Cry 4 Launch Problem - Bordered black screen (unresponsive)

Dipster · Mar 19, 2017

Hello i have recently purchased far cry 4 on Uplay but i am having the dreaded black screen issue on launch. as far as i am aware my rig should be fully capable of playing the game but when i launch it all i get is an over sized window of the game and a black screen that does not respond.

Tried verifying game files.
Tried system reboot.
Tried re-installing drivers (Direct x11, Nvidia drivers and C++)
Tried unplugging my xbox controller and other USB devices
Disabled in-game overlays in Ge-force experience and Uplay
So far nothing

System Information
------------------
Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_r7.150109-2022)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 09/11/14 11:03:28 Ver: 20.01
Processor: AMD FX(tm)-6300 Six-Core Processor (3 CPUs), ~3.5GHz
Memory: 11264MB RAM
Available OS Memory: 10750MB RAM
Page File: 4853MB used, 16648MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 120 DPI (125 percent)
DWM DPI Scaling: UnKnown

Card name: NVIDIA GeForce GTX 760
Manufacturer: NVIDIA
Chip type: GeForce GTX 760
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_1187&SUBSYS_360B1458&REV_A1
Display Memory: 7343 MB
Dedicated Memory: 1968 MB
Shared Memory: 5375 MB

MeesterYellow · Mar 20, 2017

I had a problem similar to this with Arkham Knight. When loading the game, try pressing ALT + Enter and then changing the resolution.

Dipster · Mar 20, 2017

MeesterYellow :

For some reason it will not let me Change the resolution of Far Cry when i press ALT + ENTER, nothing comes up. I tried changing the resolution in the Gamerprofile.xml but it does nothing

MeesterYellow · Mar 20, 2017

Dipster :

Hmm, I'm not too sure what's going on at the moment, I'll get back to your some time later.

nmb255 · Mar 20, 2017

I once had a problem with Far Cry 3 or 4 I can't remember. It wouldn't load. Solved it by Right Clicking in Uplay and selecting Verify Files. It re-downloaded some items and the game started working again

Dipster · Mar 20, 2017

nmb255 :

Verified the files twice already :/

Im starting to wonder if the game thinks my CPU is a dual core processor as it has 3 cores with 2 cpu's in each unit, the reason i think this is because it seems to work with the dll injector that the dual core players need to use but according to the minimum specs i shouldn't need to do that as mine meets the requirements.

MeesterYellow · Mar 21, 2017

Dipster :

nmb255 :

Verified the files twice already :/

Im starting to wonder if the game thinks my CPU is a dual core processor as it has 3 cores with 2 cpu's in each unit, the reason i think this is because it seems to work with the dll injector that the dual core players need to use but according to the minimum specs i shouldn't need to do that as mine meets the requirements.

Have you tried reinstalling the game?

Dipster · Mar 21, 2017

MeesterYellow :

I have, still have a black screen :/

The game must be only using one of my cpu's cores (which effectively has 2 cores in it) and thinks my cpu is a dual core? but then again, other people are playing it with the same cpu and are having no problems :/

nmb255 · Mar 22, 2017

Have you considered contacting Ubisoft technical support? They might has a diagnostic tool/log that could help. Its their game, they should support.

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