Numpad "+", "-", & "/" keys only work with Shift key depressed

I purchased a new keyboard recently and in testing it, I noticed that the Numpad "+", "-", & "/" keys only work when I press the Shift key. I swapped out the KB with the old one with the same result. It works properly in Safe Mode with the new KB and the old. I have checked my KB options and have Sticky Keys and Filter Keys off. Having NUM LOCK, CAPS LOCK, and/or SCROLL LOCK on or off has no effect. I was using EVGA Precision OC, but after reading a somewhat similar post on a separate thread I uninstalled it, to no avail. I'm not sure how long the problem has been occurring, just that I noticed it after installing the new KB back in January. I'm running Windows 10 Pro, but maintained my Windows 7 installation on a separate hard drive. The KB functions properly in Windows 7, so it appears to be a software problem in Windows 10. Any ideas would be appreciated as I am at a complete loss on this. If any further info is needed, I'll provide what I am able. Thanks in advance.
Reply to Mantequilla
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More about numpad keys work shift key depressed
  1. What keyboard is this?
    Reply to bedroll69
  2. The new one is an Inland Backlight Multimedia Gaming Keyboard (70114). The other with which I tested was a generic KB I had been using for years prior to the new one. I spoke with Inland Tech Support and the guy I spoke with was unfamiliar with the problem, but all that tells me is that it wasn't listed in his database.
    Reply to Mantequilla
  3. Although no one has had any ideas, yet, I figure I'll post an update in case it sparks an idea with anyone. When I first posted, my "+", "-", & "/" keys on my numpad would only function when I pressed the Shift key. Now, for some reason, my "/" is functioning again, however the "*" now requires the Shift key. I believe this happened once before, but when I went back to check, it was behaving as originally reported. I haven't done anything recently of which I can think that could have caused this, i.e. driver updates. Still hoping someone has an idea that might help.
    Reply to Mantequilla
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