Not seeing external hard drive through USB on some computers

dilbert42041

Prominent
Mar 21, 2017
2
0
510
I took a hard drive from an old computer and am trying to recover the files under the users directory (Windows 7). I plugged the 3.5" Seagate hard drive into an external enclosure (with a separate power source). I cannot see the hard drive on my Windows XP computer or my Windows 7 computer. It doesn't show up under disk management tools. The USB ports work fine. The hard drive works properly I think...as explained below.

However, I can see it on my Windows 7 work laptop. I can access everything except for the users folders because I'm not an admin on my work laptop. So I can't recover the files in those folders because I can't change the read rights over to myself. So I know the hard drive can be read, I just can't get it to show up on the 2 computers that I have admin rights to.

Any suggestions?
 

dilbert42041

Prominent
Mar 21, 2017
2
0
510
No, this definitely isn't the problem. In fact, it is the exact opposite. The work laptop is working just like it should. It is my two home computers that aren't seeing the device at all.