new Pc build, can't get past the reboot and select proper boot device screen.

Dagz45 · Mar 22, 2017

I know a few others have had this problem as well. This is a brand new pc build, except for the dvd drive. My specs. dvd drive is a sony, i forgot to write the model number down before i closed up the case.

CPU
Intel Pentium G4560 3.5GHz Dual-Core Processor
Thermal Compound
ARCTIC MX4 4g Thermal Paste
Motherboard
Gigabyte GA-B250-HD3 ATX LGA1151 Motherboard
Memory
Crucial Ballistix Sport LT 8GB (2 x 4GB) DDR4-2400 Memory
Storage
Sandisk SSD PLUS 120GB 2.5" Solid State Drive
Video Card
XFX Radeon RX 470 4GB HS Triple X Video Card
Case
Deepcool KENDOMEN Red ATX Mid Tower Case
Power Supply
EVGA 650W 80+ Gold Certified Semi-Modular ATX Power Supply
Monitor
ViewSonic VX2457-MHD 23.6" 1920x1080 60Hz Monitor

after i first started it. I set all the things that should be set, including dvd drive as boot first, then ssd. I put in windows 10 disk, and i get the Reboot and select proper boot device, or insert boot media and press any key. Well i can't move from this screen. I take the disk out and try getting back into my BIOS by hitting delete, but i can't get back into that either. Ive tried wiggling all the wires, unplugging and plugging back in. The bios worked great the first time, but i can't get back. and i'm positive i saved my settings with dvd as boot drive. Could this be a faulty windows disk? MOBO issue, User error, dvd drive moving but not actually reading? And how do i get back into bios when it doesn't respond as i'm pushing delele?

Any help is appreciated. Hopefully i gave all pertinent info.

I can hear the dvd drive turning, and reading. I pulled it from an old computer i had, which was one of the only things that were stil working when the old computer died. when windows disk is in dvd drive, it runs quiet, i tried putting in the gigabyte MOBO drivers disk, and it's horribly loud. Not sure if that makes a difference or not. Or maybe is there a way to reset my bios settings i did and start over?

weberdarren97 · Mar 22, 2017

This is odd. Does the Windows 10 disc work in other computers? It's possible the disc is simply corrupt.

Dagz45 · Mar 22, 2017

ugh i didn't even think to do that. I believe i'm overthinking and didn't do the simplest thing. My laptop isn't reading the disk either. I guess back to the store i go. i'm having a stupid moment apparently.

weberdarren97 · Mar 22, 2017

Dagz45 :

Where did you get this disc?

Does it say Microsoft on the label?

Real Microsoft discs look like this

Fake discs often look like this

Or this

weberdarren97 · Mar 22, 2017

Do you have a USB flash drive of at least 8GB and a Windows 10 activation code?

If so, the Media Creation Tool can be used to create a bootable USB stick to install Windows. You will have to tell BIOS to boot to USB for this to work.

When downloading from the link above, you're looking for the blue Download Tool Now button.

Dagz45 · Mar 23, 2017

I did try all that. i brought it back and got a new one, they agreed that the disk was empty. but now even trying a new disk, and i tried making a boot usb, i'm still stuck. Reboot and select proper boot device or insert boot media in selected boot device and press a key. It's not doing anything. everytime i restart i can't get into the BIOS. I'm starting to wonder if it's not reading my keyboard now (wireless, i don't even have a wired). It was working earlier. I have a wired mouse that lights up usually, now it's not. It's making 5 loud beeps on startup, so now i have to figure out what that means. Before it was starting with one beep.

weberdarren97 · Mar 23, 2017

Dagz45 :

I did try all that. i brought it back and got a new one, they agreed that the disk was empty. but now even trying a new disk, and i tried making a boot usb, i'm still stuck. Reboot and select proper boot device or insert boot media in selected boot device and press a key. It's not doing anything. everytime i restart i can't get into the BIOS. I'm starting to wonder if it's not reading my keyboard now (wireless, i don't even have a wired). It was working earlier. I have a wired mouse that lights up usually, now it's not. It's making 5 loud beeps on startup, so now i have to figure out what that means. Before it was starting with one beep.

Try reseating your RAM. Also reseat the graphics card.

Dagz45 · Mar 24, 2017

thank you, I really do appreciate you taking your time trying to help. I couldn't get it running, and started the check list, take out one piece, restart, one by one. didn't work. Finally I took everything out, checked everything, standoffs, everything. I put it all back together and for some reason it worked. I'm not sure what it was, but apparently user error. I checked every plus, screw 3 times, but it's working now. Just time now to add the big storage HDD and do some cable management and I should be rolling. This was my second PC build, first one was 6 years ago, a few more issues this time.

Thank you again!

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new Pc build, can't get past the reboot and select proper boot device screen.

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