Right, before I get started, the machine I'm running this on has the following:
i7 6770K (not overclocked, but not really necessary IMO)
16GB RAM
Nvidia 980Ti
So that's out of the way - I am having a horrible time with ME:A at the moment, wherein I seem to get a tonne of "lag", although I'm not sure if that's the best way to describe it. What I want to stress is that everything up to 'Press Space to Start' is fine - the background animations are all buttery smooth and I can move the mouse over the 'Start' icon, and the icon immediately highlights (as one would expect). However... as soon as I press space, I get the icon in the top right, indicating that it's trying to connect to EA and suddenly everything slows down - the background animations slow to a crawl and I cannot highlight any of the options without waiting a least 10 seconds for them pop up (10 seconds, at best...). Everything else is fine - Nvidia overlay shows the FPS at a stable 90 to 144 (I've tinkered around with the settings, at least as much as I'm able - navigation is horrible and I often rage quit) and I can hop into Origin overlay and open a web browser like nothing's amiss.
To test more aggressively, I managed to get the game to windowed mode and opened KF2 to see whether I was having some other kind of issue somewhere, but nope - side-by-side, KF2 ran at 90FPS/2K resolution, whereas ME:A was almost comatose.
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Things I have already tested:
Repair Game
Delete and Reinstall Game
Reinstalled Nvidia drivers
Disabled Nvidia Overlay (Shadowplay off)
Disabled Origin Overlay
Disabled Antivirus
Disabled Anti-malwarebytes
Repaired C++ '08, '12 and '13
Ran consistent PING test to 8.8.8.8 and 4.2.2.2: 1 packet in 10,316 dropped / average response time 23ms
Flushed DNS (this one was actually at the behest of EA Support: Me: you want me to flush the DNS now? We're going to lose connection: EA: No, it'll be fine, you'll reconnect. Me: Probably not though. EA: It'll be fine. You'll soon come to accept the events unfolding around you: Flush DNS: EA: Oh no... support ended - ticket closed as 'resolved')
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Yesterday at launch, I had a similar issue though not as severe - it seemed the animation 'paused' every few seconds, though background images seemed fine. For example ***MINOR SPOILERS*** when Ryder wakes up, she sits down in front of a large screen, showing some planets, to get medical treatment. The character animations paused, however the screen showing the planets continued to work during these pauses. Also, the other animations like lens flare, particle effects etc all continued as normal (also, Audio was fine, but as time went on, became more and more out of sync with the animations).
Today is way more severe - although I don't see the issue begin until I've pressed start, I don't see it subside once I have established connection to EA; I managed to partially load multiplayer in order to see whether connecting to EA would stop what's going on with the application but it doesn't seem to help, or at least not help much.
I'm positive it's a layer 6 or layer 7 issue (I've cleared session, so I'm not fussed by that) - I've already tested for layer 1, by Running KF2 side-by-side with ME:A and I sincerely doubt it's a layer 3 or 4 issue as a) PING tests are great and b) Firewall's have been disabled for the purpose of testing.
I've trawled through the internet as best I can for an answer, but no one is posting any issues remotely similar to mine, so I'm hoping the community here can assist. I'm more network literate than applications literate, but I'm more than able to diagnose or amend settings on my PC so please feel to suggest anything at this point.
i7 6770K (not overclocked, but not really necessary IMO)
16GB RAM
Nvidia 980Ti
So that's out of the way - I am having a horrible time with ME:A at the moment, wherein I seem to get a tonne of "lag", although I'm not sure if that's the best way to describe it. What I want to stress is that everything up to 'Press Space to Start' is fine - the background animations are all buttery smooth and I can move the mouse over the 'Start' icon, and the icon immediately highlights (as one would expect). However... as soon as I press space, I get the icon in the top right, indicating that it's trying to connect to EA and suddenly everything slows down - the background animations slow to a crawl and I cannot highlight any of the options without waiting a least 10 seconds for them pop up (10 seconds, at best...). Everything else is fine - Nvidia overlay shows the FPS at a stable 90 to 144 (I've tinkered around with the settings, at least as much as I'm able - navigation is horrible and I often rage quit) and I can hop into Origin overlay and open a web browser like nothing's amiss.
To test more aggressively, I managed to get the game to windowed mode and opened KF2 to see whether I was having some other kind of issue somewhere, but nope - side-by-side, KF2 ran at 90FPS/2K resolution, whereas ME:A was almost comatose.
---------------------------------------------------------------------------------------------------------------------------
Things I have already tested:
Repair Game
Delete and Reinstall Game
Reinstalled Nvidia drivers
Disabled Nvidia Overlay (Shadowplay off)
Disabled Origin Overlay
Disabled Antivirus
Disabled Anti-malwarebytes
Repaired C++ '08, '12 and '13
Ran consistent PING test to 8.8.8.8 and 4.2.2.2: 1 packet in 10,316 dropped / average response time 23ms
Flushed DNS (this one was actually at the behest of EA Support: Me: you want me to flush the DNS now? We're going to lose connection: EA: No, it'll be fine, you'll reconnect. Me: Probably not though. EA: It'll be fine. You'll soon come to accept the events unfolding around you: Flush DNS: EA: Oh no... support ended - ticket closed as 'resolved')
---------------------------------------------------------------------------------------------------------------------------
Yesterday at launch, I had a similar issue though not as severe - it seemed the animation 'paused' every few seconds, though background images seemed fine. For example ***MINOR SPOILERS*** when Ryder wakes up, she sits down in front of a large screen, showing some planets, to get medical treatment. The character animations paused, however the screen showing the planets continued to work during these pauses. Also, the other animations like lens flare, particle effects etc all continued as normal (also, Audio was fine, but as time went on, became more and more out of sync with the animations).
Today is way more severe - although I don't see the issue begin until I've pressed start, I don't see it subside once I have established connection to EA; I managed to partially load multiplayer in order to see whether connecting to EA would stop what's going on with the application but it doesn't seem to help, or at least not help much.
I'm positive it's a layer 6 or layer 7 issue (I've cleared session, so I'm not fussed by that) - I've already tested for layer 1, by Running KF2 side-by-side with ME:A and I sincerely doubt it's a layer 3 or 4 issue as a) PING tests are great and b) Firewall's have been disabled for the purpose of testing.
I've trawled through the internet as best I can for an answer, but no one is posting any issues remotely similar to mine, so I'm hoping the community here can assist. I'm more network literate than applications literate, but I'm more than able to diagnose or amend settings on my PC so please feel to suggest anything at this point.