Low Frame Rate, A10-7850k & R9 390

ealeman56

Commendable
Jun 3, 2016
8
0
1,510
Lately I have been having horrible framerate issues playing all games, mainly Elder Scrolls Online. I get on average 10FPS. This was not always the case. I used to get 50-60 open world roaming PVE & PVP, and around 45 when in heavy combat. Now just sitting still in a not very populated zone I'm getting 10-15. I noticed my CPU was ramped way up to 90-100% load and my temps where high, So I immediately removed all components to clean and reapply thermal compound which did bring the temps down but did not bring the FPS back up. But the CPU nor GPU ever got over 85c. Did I burn out my APU? Because my computer is a tad slow now as well. I am also running two monitors one to the GPU and one to the MB. Both are connected via HDMI. I've attempted to remove one monitor during testing and nothing changed in terms of FPS. Elder Scrolls online does not require very much in terms of requirements of hardware and I far exceed the recommended hardware. Someone please help me fix this being PVE is unplayable let alone PVP... THANKS IN ADVANCE!

AMD A10-7850K OC - 4.12
MSI A88X-G45 GAMING MOTHERBOARD
MSI R9 390 OC GAMING EDITION 8GB
CORSAIR Vengeance Pro DDR3 2400k
KINGSTON HyperX 480GB SSD
WD 1TB Black HHD
CORSAIR H100i
CORSAIR HXi1000i
ASUS VG248QE MONITOR
NZXT H440
 
Solution
Another thing I'm personally wary of is the nature of some online games. Updates can affect performance. I don't play ESO so not aware of its development or updates, but it is known that updates can mean an increased minimum spec from when you started playing.

In heavily populated areas, I believe many CPUs suffer from framerate drops due to the necessary calculations. This doesn't surprise me. And a 30+ fps on an APU still sounds reasonable.

The next step would be using Afterburner or similar to see if there are anomalies to performance which can be identified.

OfficialG3

Reputable
Sep 7, 2014
194
0
4,760
dedicated gpu engaged on switchable graphics ? also that 90-100% cpu usage, is task manager on "show processes from all users" showing anything eating the cpu ? both are the only thing i could think of
 
In addition of what OfficialG3 has mentioned.

In my experience most software monitors are 'wrong' on AMD processors but they are consistent. 85 deg C is probably within safe operating limits but I would suggest AMD Overdrive to double check. AMD Overdrive measures the thermal headroom left, so on a full load it should be at least 10 deg C ideally.

http://www.amd.com/en-us/innovations/software-technologies/technologies-gaming/over-drive

I would dismiss the second monitor being an issue. I have an x4 760k and GTX 750ti set up and it handles a dual monitor set up fine. The problem is likely elsewhere.

You haven't mentioned virus or malware scan, so do that to be on the safe side.

You haven't mentioned OS. Though this may not be an issue unless Task Manager indicates other high usages (I'm thinking disc usage).

It may be worth considering reinstalling the drivers for the graphics card again with a clean installation in case it has corrupted: http://www.tomshardware.co.uk/faq/id-2767677/clean-graphics-driver-install-windows.html

After those basic checks the next step would be using something like MSI Afterburner to monitor gaming performance to see if there is any anomaly.
 

OfficialG3

Reputable
Sep 7, 2014
194
0
4,760
open hardware monitor reads amd fm2 cpu's correctly, if im not wrong the max temps is 70C for those cpu, not sure though, because i only tested it on the 760K
also to Obakasama & op ,the 2nd monitor hooked to the MB not the GPU, are you sure thats not one of the issue, its not like the r9 390 can work in tandem with the 7850k igpu, maybe thats why
 
Isn't there a BIOS setting which allows users to use both integrated graphics and a discrete graphics card? Quite a few such scenarios have occurred on the forums and there generally seems to be a way. I admit I understood the problem to be something which occurred on a system which worked fine previously which is why I personally dismissed it as the cause of the fps drops.
 

ealeman56

Commendable
Jun 3, 2016
8
0
1,510
All replies are read. The OS I did a clean install of windows 10 pro and all clean installs of drivers but the problem was still there. Although now with the clean windows install the CPU is no longer at high loads the FPS is still sub par at best. I turned off Integrated graphics and changed both monitors to the GPU, one on HDMI and one on DVI. The switch added little FPS but am now at 35 FPS when not in high density areas. The problem is not completely resolved but FPS is raising atleast.

ESO is installed on an SSD and nothing except ESO is running.

My current internet is 150 Mbps Down and 24 Mbps Up with a 1ms Ping.
 
Another thing I'm personally wary of is the nature of some online games. Updates can affect performance. I don't play ESO so not aware of its development or updates, but it is known that updates can mean an increased minimum spec from when you started playing.

In heavily populated areas, I believe many CPUs suffer from framerate drops due to the necessary calculations. This doesn't surprise me. And a 30+ fps on an APU still sounds reasonable.

The next step would be using Afterburner or similar to see if there are anomalies to performance which can be identified.
 
Solution