Games freezing with new upgrades... Please help!

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jgarver53

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Feb 11, 2014
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Recently i just upgraded my mother board, cpu and ram. Everything seems to run great except games will freeze randomly, Ghost Recon Wildlands, Rainbow Six Siege and Playerunknowns Battlegrounds as of right now that i have played. Not sure whats going on since my cpu is running at no more than 20% when i notice the freeze and memory around 50%. I get no error messages just a game freeze that usually requires me to reboot my system in order to unfreeze. All games are installed on my OS Solid state along with steam and uplay. Here is a list of specs for my pc. Please help me if anyone knows what the issue could be. If you need any additional information let me know and i will get back ASAP.

OS- Windows 10 Pro
Motherboard- MSI z270 Krait Gaming
Cpu- i7 7700k Kaby Lake
Gpu- GTX 780
Ram- 16gb Corsair Vengeance LPX 3200MHz (2x8gb sticks)
PSU- Corsair CX750M
 
Solution
M
Buy a new PSU! And get a 1080. Sounds like your gaming games that needs abit more then the 1070 can give you.

The GPU can take alot more heat then 70°C so it's not a thermal issue here more a current fault or simply a Card thats past its time.

Get a new PSU and Card... Would be a shame if your new components would be destroyed.

And keep in mind, that a overcurrent fault will not always show its damage in the start. You may get a fault on your MOBO in a month or CPU. But I highly doubt it, since the new versions of mobo have better protection against faults.
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jgarver53

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Yes i did, I actually wiped all of my hard drives when i rebuilt and started over. Did that to avoid issues like these. I tried reinstalling steam, uplay and the games multiple times as well but that did not work any...
 
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jgarver53

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i couldnt tell you about GPU because i didnt even consider it since it never had this issue before i upgraded. But let me download a monitoring software so that when this happens again i can get a picture of all the usages and temps when it freezes and maybe that will help point you in the right direction to send me lol never had this kind of issue so im stumped.. at first i thought it was a uplay issue.. then today it froze on another game so it has to be something with my new upgrades not working correctly..
 
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jgarver53

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Okay so Playerunknowns Battlegrounds just froze on me (i know not the best game to test here). Gpu temp was 65 degrees C, 99% usage. CPU 60 degrees C, 36% usage. Ram 7241 MB. Memory 2440 MB. The Gpu temp went up to 70 degrees C at some points during play.
 
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DRagor

DRagor

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So GPU usage 100% as expected. But nothing unusual in temps. 70 C should not be a problem for GPU. And since you didn't saw any artifacts, I'm inclined to consider GPU not guilty. :)
How about GPU drivers? I guess your answer will be newest installed - in this case roll back to previous version. Also, what kind of software that works with GPU you have installed? Try closing all programs like afterburner or rivatuner before playing.
And finally how about PSU? Sudden game freezes are often caused by PSU failing to deliver enough power to GPU.
 
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jgarver53

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GPU drivers have been updated a few times since the new upgrade. I installed all MSI programs once already since i considered them being the issue but it was not. I have went through task manager and closed everything out i didnt need running and still didnt work. I was curious of the PSU being the issue but i had no problems before so i wouldnt think my new motherboard, ram and cpu caused alot more power usage but maybe im wrong. Its a 750watt. Should i consider upgrading it? I have had this go bad once before and corsair sent me a new one due to being under warrenty.
 
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DRagor

DRagor

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750 W should be enough of course. IF the PSU works as it should. And there's no way to tell until you can test your pc with another PSU.
One more thing to try is to run some GPU benchmarks and see if your machine can complete them. Also, you may try lowering GPU clock a bit (even below base clock) to test if freezes go away.
 
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jgarver53

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Well my PC just completely shut down while gaming and won't turn back on. Last time it did this my power supply went bad. I'm assuming it's the power supply since I can't get it to try and turn on at all...
 
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jgarver53

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Update... I tested PSU voltages and all pins seem to test out good... Plugged everything back in and now the PC will turn on, all fans and lights seem to be working but I have no signal to my monitor or TV... Computer seems to be running louder than usual as well. Now I'm not really sure what to do because I was set it was the psu but now I fear it's the new motherboard or new CPU that went bad...
 
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DRagor

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Voltages are not the only thing to consider here; you also need correct amperage.
Have you tried running without GPU? Best method when comp fails to post is to reduce number of components installed. Drop GPU first, then drives, then 1 stick of ram, then no ram at all (this step requires beeper)
 
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jgarver53

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Okay new update. I have discovered it is my graphics card that is the problem (I believe). If I plug my monitor into my motherboard my computer runs just fine but if I plug it into my graphics card I get no video signal and fans run extremely loud. Next I decided to use the parts I took out when I upgraded (Motherboard, cpu and ram) and put it all together outside of the case, plugged gpu in and tried. No signal once again. My old motherboard (Asus Z87 Pro) shows a code when something is wrong, well it gave me a D7 code. Which is a " No input device found" code. So after this I am under the assumption my graphics card is the component at fault here. Am I correct or could it still be a faulty PSU? I am planning on going to Micro Center on Saturday which is an hour away for me to pick up a new GPU. But if it is possible it is a PSU problem still then I may need to borrow a PSU and test that before I make the drive.
 
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jgarver53

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clear cmos? Im sorry not sure what that is
 
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jgarver53

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My PSU is about 2 years old maybe. I had problems with the same PSU dying on me and corsair sent me a new due to warranty. One reason I consider the PSU being faulty since it has happened before.
 
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jgarver53

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Okay I will try when I get home. If this fixes it then im lost at what could of been the issue.. Something still caused the pc to shut down then not boot up until I unplugged all power cables and even then im confused at why there was no signal when I got it to boot back up because I never removed any hardware to start...
 
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Mike_144

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Have you tried the paper clip method on your PSU to check if it runs. Fans etc.

After a shutdown does the PSU feel warm ? It does sound like your PSU is not working proberly and that under load it drops below the needed voltage because of the extra amps. Can be thermal issues or component failures.
 
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jgarver53

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yes I have tried paper clip method and checked voltages. Voltages seem to be where they need to be. It only shut down that one time and I have not been able to run with gpu since. Fans run much louder when the gpu is connected as the video source but no signal will come on the monitor. Fans run quite and monitor has a display when I plug it into the motherboard.
 
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Mike_144

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Your fans will automatically run slower when theres no "extra" power being pulled from the socket. More amp/usage more thermal stress. Fan will speed up according to the increased wattage to compensat for the thermal increase. If the thermal limit is exceeded voltage will drop and force a shutdown.

You need to check the PSU voltage under load. Software or using a benchtool.



 
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