AMD A10 7860K Overheating at 70°C

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ProdigyJC

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Feb 26, 2017
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This is my first PC build that I got up and working about to weeks ago. I only tested temps once around that time and I would sit idle at around 40°C. I thought it was decent temps, but I'm not really sure. Anyways games started making my computer restart last morning so I checked the temps at it idles at around 70°C. So I moved the pc to a more ventilated work area, opened it up and this alone dropped it to 60°C.

Everything I'm using for cooling is stock. My brother had some papers and a gameboy covering the top fan which I think might have been a start to this problem. I only have two fans(top and rear) which I'm just now realizing that I had both set to exhaust (but it was giving me 40°C before). Since there's no intake I had my room fan blowing into the case at different directions and minimum temp never changed from the start. I did a feel test of the heat sink and only the left side felt warm. The right side was felt like room temperature metal.

From what I read I should reseat the heat sink and replace the thermal compound. But since I'm new to this stuff maybe that's not necessarily? Looking for a fix and tips like if I should get more case fans or have the rear set to intake? Thanks!
 
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I've never flashed my BIOS before so I can't really comment. The ease in which flashing a BIOS depends on the motherboard you have. I am aware Asus' motherboards tend to make it easy to update the BIOS and thus reduce the risk of something going wrong. This is one of those consult the motherboard manual situations for me. The BIOS screen should indicate which version it is on and you could check the relevant website to see if there are newer versions.

I still believe the last suggestions I made are worth considering especially the PSU aspect.

With the blue screen... https://msdn.microsoft.com/en-us/library/windows/hardware/ff560350(v=vs.85).aspx
The worry there is it suggests a hardware issue, though I wouldn't rule out a driver cause...
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ProdigyJC

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Not much of an update, but I closed everything in task manager to get the CPU to around 3% and I'm getting a low of 44°C and a high of 56°C. Which might have been what I was seeing when I first built it. Also forgot to include the CPU is an AMD A10 7860k with stock AMD quiet cooler(?) from cooler master and using it's reapplied thermal compound.
 
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ProdigyJC

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8AzTFQX.jpg


So here's the PC. Sorry for the glare. I have two fans plus HSF. The HSF is intaking and the two case fans are exhausting. I tried to see if that fan would help the temps and it changed nothing at all. Same min and max temps. I don't have a way to measure ambient temps, but the house thermostat says 68 degrees fahrenheit.
 
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Obakasama

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Generally speaking AMD Overdrive is the only accurate 'temperature' monitor for those AMD processors: http://www.amd.com/en-us/innovations/software-technologies/technologies-gaming/over-drive
Additional information: http://www.tomshardware.co.uk/faq/id-2122665/understanding-temperature-amd-cpus-apus.html

I run an x4 760k. In my experience other temperature monitors will hover around 60 deg C at idle so it wouldn't surprise me with those readings you get. At the moment I wouldn't panic about overheating. If AMD Overdrive shows a negative value on a full load, then you can start panicking.
 
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ProdigyJC

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Well that makes sense. The thermal margin on overdrive says 65-70C. So the original problem is that when playing games the computer it kept rebooting. So if that's not due to an overheating CPU then could it be the PSU(EVGA 500w plus)? It's connected to a full 7 slot surge protector. There's no GPU in there yet. Or maybe I accidentally shocked one of my parts?

 
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Obakasama

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In which case it seems an overheating CPU can be eliminated as a potential cause with reasonable certainty. Just to be pedantic though I would suggest updating drivers just in case.

I'm not too sure about PSUs but I'll share a few thoughts.

Are there any particular patterns to these restarts? For example, using a particular piece of software.

You could try and use Event Viewer to see if the system records any particular info which relates to these restarts. As I understand it, if it is a genuine power supply issue Event Viewer will only register a loss of power.

Something like HWMonitor provides a minimum and maximum value of voltage on the rails of the PSU. Strictly speaking a software reading isn't the most accurate, but I like to think it will provide an insight if these values differ significantly from the usual recommended deviations.
 
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ProdigyJC

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Now that I've moved my computer away from the build station and back to my work station when it reboots I'm getting a BSOD with an error message this time. The error is THREAD_STUCK_IN_DEVICE_DRIVER. I've looked it up and it says a thread gets stuck in a loop in one of the drivers. I've tried to update every driver it says everything is up to date. The next solution is to update the BIOS, but from the mobo's website it said I was update. The website has another option, which is to flash the BIOS, but it says it's very risky and I've no clue what this means. Should I proceed knowing my computer restarts under heavy loads?
 
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Obakasama

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I've never flashed my BIOS before so I can't really comment. The ease in which flashing a BIOS depends on the motherboard you have. I am aware Asus' motherboards tend to make it easy to update the BIOS and thus reduce the risk of something going wrong. This is one of those consult the motherboard manual situations for me. The BIOS screen should indicate which version it is on and you could check the relevant website to see if there are newer versions.

I still believe the last suggestions I made are worth considering especially the PSU aspect.

With the blue screen... https://msdn.microsoft.com/en-us/library/windows/hardware/ff560350(v=vs.85).aspx
The worry there is it suggests a hardware issue, though I wouldn't rule out a driver cause just yet. This suggests things you could try: http://www.solvusoft.com/en/errors/blue-screen-errors/microsoft-corporation/windows-operating-system/bug-check-0xea-thread-stuck-in-device-driver/
Ideally you'd need to find the dmp files, upload them to a publicly accessible site and post a link to them on the relevant board. There are a few members here who can read the files and provide you with the relevant information to solving the blue screen issue.
 
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