Accessing Hard Drive material

Katie_31

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Mar 31, 2017
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I have been assigned the task at work of indexing Western Digital external hard drives.

First, I cannot access the information on the hard drive - it simply comes up under devices and printers.

What can I do?

Also, what is the best way to index it?

Please simplify as much as possible. I am not very tech savy at all.
 
Solution
To access the information, you may simply have to "assign a drive letter" inside Disk Management. Once you've done that, it should appear under "My PC", "My ComputeR" etc, depending on the OS.