NEW PC Freezing issues

Kyle_147

Prominent
Mar 31, 2017
2
0
510
About two months ago I built my first PC, Unfortunately from the begging I have had the same issue of random freezing when I am playing Video Games. The image usually freezes with a faint humming sound from the audio.I have tried removing one stick of ram at a time. I have tried stress tests on all of the components of my PC without being able to replicate, and it never happens when I use the PC for any other purpose, such as web surfing, streaming etc. It happens the most when I play SC2 and Rainbow six Siege. I have reinstalled the OS, updated all the drivers including removing old GPU drivers. I have looked at different post with similar issues but there fixes do not seem to work for me. Please please please help me. I am starting to get desperate

My Specs;

CPU: Intel Boxed Core I5-6600K 3.50 GHz, 6 M Processor Cache 6 for LGA 1151 (BX80662I56600K)

CPU Fan: Cooler Master Hyper 212 LED with PWM Fan, Four Direct Contact Heat Pipes, Unique Blade Design and Red Leds Cooling (RR-212L-16PR-R1)

GPU: Radeon R9 200 series

OS: Windows 10 Home Addition 64bit

MOBO: GIGABYTE G1 Gaming GA-Z170X-Gaming 3 (rev. 1.0) LGA 1151 Intel Z170 HDMI SATA 6Gb/s USB 3.1 USB 3.0 ATX Intel Motherboard

HDD:TOSHIBA DT01ACA200 2TB 7200 RPM 64MB Cache SATA 6.0Gb/s 3.5" Internal Hard Drive Bare Drive

RAM: Kingston HyperX FURY Black 8GB Kit (2x4GB) 2133MHz DDR4 Non-ECC CL14 DIMM Desktop Memory (HX421C14FBK2/8)

Power Supply: EVGA SuperNOVA 750 G1, 80+ GOLD 750W, Fully Modular, 10 Year Warranty, Includes FREE Power On Self Tester Power Supply 120-G1-0750-XR

Wireless Card:
TP-Link TL-WDN4800 Dual Band Wireless N900 PCI Express Adapter, 2.4 GHz 450 Mbps/5 GHz 450 Mbps, Include Low Profile Bracket, IEEE 802.1a/b/g/n, WEP, WPA/WPA2
 
Solution

1) Even your PSU is very...
I recommend to check the GPU temp with MSI afterburner , usually the r9 200 GPU has overheat problem. Also what case do you have? if the case airflow is not good, that may cause the same problem too.

Also may go into the windows event viewer to see you got any error or not too. https://www.howtogeek.com/123646/htg-explains-what-the-windows-event-viewer-is-and-how-you-can-use-it/
 

Kyle_147

Prominent
Mar 31, 2017
2
0
510



The last time it crashed the GPU was at 35C,

The case I have is a DEEPCOOL TESSERACT SW Mid Tower Computer Case with Side Window and 2 Blue LED Fans SGCC+PLASTIC+RUBBER COATING, So i dont think its a heat issue.

If it helps I have recently discovered my PC seems to run more stable when I only have on stick of RAM in.
 

1) Even your PSU is very good one, and you still need to check somethings out. In the BIOS something like the hardware monitor section, check the +3.3V, +5V, and +12V. You want to the voltages should be within +/- 5%, otherwise the PSU has problem.
2) Try other GPU, or try the r9 200 GPU is other PC, make sure the problem do not relate to the GPU.
3) Don't hurt to check the RAM one by one with MemTest86 http://www.memtest86.com/download.htm you can just run few passes, you want no single error after the test. Also make sure enable the intel XMP in the BIOS.
 
Solution