sound chip problem

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KAMRUL HASAN

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Apr 2, 2017
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510
Hi my motherboard is Biostar g41 m7(6.5).after every successful boot,my windows audio shows this message " no audio output device installed". I installed audio driver but same message.and volume has a red cross sign. But when i connect an usb audio adapter,everything goes fine.i can hear sounds,can control volume.is there any problem in my motherboard's audio???plz help

ri4
 
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CountMike

CountMike

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Oct 31, 2015
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USB sound adapters have own sound chip and don't use one on MB. Check Device manager for HD Audio or anything pertaining Realtek ALC662 6-Channel HD Audio drivers. because that's what's on that MB. Also check BIOS, integral sound may have been disabled.
 
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K

KAMRUL HASAN

Prominent
Apr 2, 2017
7
0
510


I tried to install realtek audio driver.... installation took reboot.but no audio. only red cross. then i connect usb adapter and got sound.and yep i also checked BIOS ... intregrated sound is enabled. screenshot link http://keepimg.com/image/ri4
 
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K

KAMRUL HASAN

Prominent
Apr 2, 2017
7
0
510


But i dont get any audio (only red cross) without usb sound device? is there any problem with my motherboard's sound chip?
 
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