Wireless keyboard and mouse not working

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IceMan2520

Prominent
Apr 4, 2017
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Hi everyone. So I have an HP ZBook 15 G3 which is a mobile workstation. I have a wireless keyboard/mouse combo (1 USB) that runs it plugged into the docking station So, when I dock it should instantly start working. It had been working fine for the last year, but all of a sudden when I undock and re-dock it doesn't work. It also stops working if i simply sleep my computer and log back in. The only way to get it to work is to restart the computer, and then it only works until I undock or let it sleep again.

I have updated my BIOS and reinstalled the drivers. Any thoughts?
 
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Lutfij

Lutfij

Titan
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Oct 7, 2009
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I think you mean updated(not undated). Mind sharing the make and model of your wireless keyboard/mouse combo? You've stated that the drivers are up to date but are there any firmware/drivers updates for the wireless keyboard/mouse combo?
 
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IceMan2520

Prominent
Apr 4, 2017
9
0
510


I have the Logitech MK345 combo which consists of a M275 mouse and a K345 keyboard. I am not sure about the firmware or where to check that.
 
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