I got a GTX 1080Ti at launch and during my initial checks found it wouldn't output at 1440p correctly, the screen flashes on for a couple of seconds then switches off for about 5-10 secs before flicking back on. When this happened the first time I was quick fingered enough to restore to defaults, it switched off, then came back on, so I hit apply, switched off again, when it came back on I was able to confirm it and the output returned to 2160p and worked fine, so I left it hoping maybe the new drivers might fix it. Importantly the windows fail safe revert countdown doesn't work when changed to 1440p, so the resolution stays at 1440p once selected.
After a week or so, no new drivers have been released so I contacted Nvidia customer support, obviously at first they suggested reinstalling drivers, preferably a clean install, which I did, but this made the problem worse. The picture still flashes on and off at 1440p as it did before, except now I can't change the resolution back because it resets the Nvidia control panel settings when the picture goes and I don't get chance to apply and confirm the setting, also the windows revert settings fail safe countdown timer didn't appear after setting to 1440p.
I've tried every configuration possible with the drivers, deleting drivers in device manger, custom, express, clean install with Nvidia experience and with exe file direct from Nvidia drivers website and nothing has made any difference, it's still stuck flashing on and off. It's defiantly the card because when I enabled extended desktop mode, both monitor (1080p) and TV (outputting at 1440p) flashed on and off, it also makes the device connected and disconnected sound effect like when the drivers are installing and uninstalling.
I am using the same setup I had before installing the new GPU as I had with my previous card, which was a 980Ti, same cable, TV settings, everything and that didn't have any problems at any resolution. I seem to be stuck in a loop with both the card and Nvidia support who just keep telling me to reinstall the drivers in different ways. Oddly I can get the card to work fine at 1080p on the HDTV using a HDMI 1.4 input connected to the HDMI GPU port, but it makes having a 1080Ti pointless if I'm only gaming at 1080p, so I'm thinking it has to be software related not hardware.
Has anyone had any experience of this type of thing happening, if you have, how did you fix it? And ultimately should I RMA it?
After a week or so, no new drivers have been released so I contacted Nvidia customer support, obviously at first they suggested reinstalling drivers, preferably a clean install, which I did, but this made the problem worse. The picture still flashes on and off at 1440p as it did before, except now I can't change the resolution back because it resets the Nvidia control panel settings when the picture goes and I don't get chance to apply and confirm the setting, also the windows revert settings fail safe countdown timer didn't appear after setting to 1440p.
I've tried every configuration possible with the drivers, deleting drivers in device manger, custom, express, clean install with Nvidia experience and with exe file direct from Nvidia drivers website and nothing has made any difference, it's still stuck flashing on and off. It's defiantly the card because when I enabled extended desktop mode, both monitor (1080p) and TV (outputting at 1440p) flashed on and off, it also makes the device connected and disconnected sound effect like when the drivers are installing and uninstalling.
I am using the same setup I had before installing the new GPU as I had with my previous card, which was a 980Ti, same cable, TV settings, everything and that didn't have any problems at any resolution. I seem to be stuck in a loop with both the card and Nvidia support who just keep telling me to reinstall the drivers in different ways. Oddly I can get the card to work fine at 1080p on the HDTV using a HDMI 1.4 input connected to the HDMI GPU port, but it makes having a 1080Ti pointless if I'm only gaming at 1080p, so I'm thinking it has to be software related not hardware.
Has anyone had any experience of this type of thing happening, if you have, how did you fix it? And ultimately should I RMA it?