Router keeps disconnecting the wi-fi constantly

Jimmy Neutron · Apr 7, 2017

I have an ASUS RT-N53 and the wi-fi keeps disconnecting. I updated my firmware and the problem still persists. I changed my LAN cables and the router from ISP has connection and works fine when wi-fi disappears. (I have 2 routers, one from my ISP that is connected to TV + my router).

I'm using both 2.5 and 5 ghz hotspots. Usually the 2.4ghz wifi doesn't disappear and sometimes the 5ghz is still on, but it requires the password, but it shows that the password I type is wrong.

Paul NZ · Apr 7, 2017

Untick the first option under power management under the wireless adapter properties in device manager

Update the adapter drivers if there's an updated driver

Altho if youre using 2 routers and if theyre not configured properly you'll have probs as well

Jimmy Neutron · Apr 7, 2017

Paul NZ :

all my devices encounter this problem and I can't access the ISP's router to check the settings. I called them and they said everything's fine

Paul NZ · Apr 7, 2017

So which router has the modem?? And why 2 routers?? Does one of them only support 2.4 and the other 5 ghz?

Jimmy Neutron · Apr 7, 2017

Paul NZ :

the modem is from my ISP. it is connected to my ASUS router and to my TV box.
the ASUS supports both 2.4 and 5ghz networks.

Jimmy Neutron · Apr 7, 2017

it disconnected again and I tried to open the router settings and it gave me this:
Settings have been updated. Web page will now refresh.
Changes have been made to the IP address or port number. You will now be disconnected from RT-N53.
To access the settings of RT-N53, reconnect to the wireless network and use the updated IP address and port number.

in order to make the wifi work again I need to reboot manually the router
also I tried to connect to both the 2.4 and 5 wifi from my notebook and phone and it says I wrote the wrong password or that it is unable to connect to that network

Paul NZ · Apr 7, 2017

If I were you if you can use your own modem, buy one with a modem and router in one

It'll make things a lot easier

Jimmy Neutron · Apr 7, 2017

Paul NZ :

I can't, the ISP does not allow to use my modem. it has to be theirs

Paul NZ · Apr 7, 2017

If the ISP is a modem and router (and it doesnt support wireless). And if the wireless ASUS modem is a router

Did you disable DHCP on one of them.?? I'm pretty sure you have t

therwise you will have probs

Jimmy Neutron · Apr 7, 2017

Paul NZ :

I can't access the ISP modem to check.
but the DHCP server was enabled on my router. I disabled it, will see if it still disconnects. thanks

helpstar · Apr 7, 2017

Change your wifi and router password, maybe someone logged into your ASUS router and changed passwords. Does this one have a log where you can see all wifi devices were and are connected?

Also have a look at this:
http://www.tomsguide.com/us/asus-rt-router-vulnerability,news-19855.html

https://www.asus.com/us/support/FAQ/1030641/

Jimmy Neutron · Apr 7, 2017

helpstar :

it does and there are only my devices connected. i have this problem for several months, sometimes it works fine for days and sometimes like today it disconnected 3-4 times already

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Router keeps disconnecting the wi-fi constantly

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