Having trouble with my new Built

Alejandro_31

Prominent
Apr 8, 2017
2
0
510
Hey folks,

Today a bought and put together a new PC, after putting all the components together I turned it on and everything was 0k, It took me to the BIOS where I checked all my hardware and again everything 0k. Later on I insert the USB drive with a copy of Windows 10 (I bought it like that from the store since I don't have another computer to download it from). The installation started just fine and about half way in the monitor turned black with no cursor on it. the internal LED lights from the motherboard turned off as well and it has been like that for about two hours. Any ideas what it might be?

Thank you
Alejandro Moncada
 

Alejandro_31

Prominent
Apr 8, 2017
2
0
510
So, I've been playing with it for a while and I made it work, but every time I reset the computer it happens again. To me its starting to look like a graphics card issue:

Lets say I have the computer up and running normally with one monitor. Monitor A.
If I reset the computer Monitor A goes black again with no cursor on it. What Im having to do is plug in a second monitor, Monitor B. Then turn the computer off and disconnect Monitor A. I turn it back on with only Monitor B connected. Once is on and Monitor B is black I plug in Monitor A again and there it is. working just fine.

FYI, I'm not sure monitor B does not really work It turns on but I tested it with a different computer and no image displays.

Thank you I hope I explained my self right.
Alejandro