CLOCK WATCHDOG TIMEOUT and svchost BSOD

karldaine

Commendable
Jul 8, 2016
2
0
1,510
An expected clock interrupt was not received on a secondary processor in an
MP system within the allocated interval. This indicates that the specified
processor is hung and not processing interrupts.

I was just surfing the net and that happened.

I have ran Malwarebytes and no viruses found.

I have analyzed the the minidump using DTW

I need help resolving this issue and the BSOD's are coming quite frequent now.

Symbol search path is: srv*
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.23677.amd64fre.win7sp1_ldr.170209-0600
Machine Name:
Kernel base = 0xfffff800`03200000 PsLoadedModuleList = 0xfffff800`03442730
Debug session time: Tue Apr 11 19:17:06.685 2017 (UTC + 8:00)
System Uptime: 0 days 1:05:16.233
Loading Kernel Symbols
...............................................................
................................................................
...........
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 101, {61, 0, fffff880009e8180, 1}

Probably caused by : Unknown_Image ( ANALYSIS_INCONCLUSIVE )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CLOCK_WATCHDOG_TIMEOUT (101)
An expected clock interrupt was not received on a secondary processor in an
MP system within the allocated interval. This indicates that the specified
processor is hung and not processing interrupts.
Arguments:
Arg1: 0000000000000061, Clock interrupt time out interval in nominal clock ticks.
Arg2: 0000000000000000, 0.
Arg3: fffff880009e8180, The PRCB address of the hung processor.
Arg4: 0000000000000001, The index of the hung processor.

Debugging Details:
------------------


DUMP_CLASS: 1

DUMP_QUALIFIER: 400

BUILD_VERSION_STRING: 7601.23677.amd64fre.win7sp1_ldr.170209-0600

SYSTEM_MANUFACTURER: To be filled by O.E.M.

SYSTEM_PRODUCT_NAME: To be filled by O.E.M.

SYSTEM_SKU: To be filled by O.E.M.

SYSTEM_VERSION: To be filled by O.E.M.

BIOS_VENDOR: American Megatrends Inc.

BIOS_VERSION: 4.6.5

BIOS_DATE: 05/09/2012

BASEBOARD_MANUFACTURER: Emaxx Technology.,Ltd

BASEBOARD_PRODUCT: EMX-A55GT-iCafe

BASEBOARD_VERSION: Ver:2.0

DUMP_TYPE: 2

BUGCHECK_P1: 61

BUGCHECK_P2: 0

BUGCHECK_P3: fffff880009e8180

BUGCHECK_P4: 1

BUGCHECK_STR: CLOCK_WATCHDOG_TIMEOUT_2_PROC

CPU_COUNT: 2

CPU_MHZ: a87

CPU_VENDOR: AuthenticAMD

CPU_FAMILY: 12

CPU_MODEL: 1

CPU_STEPPING: 0

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: svchost.exe

CURRENT_IRQL: d

ANALYSIS_SESSION_HOST: PC1

ANALYSIS_SESSION_TIME: 04-11-2017 19:24:24.0088

ANALYSIS_VERSION: 10.0.14321.1024 amd64fre

STACK_TEXT:
fffff880`07c29468 fffff800`032c9cf9 : 00000000`00000101 00000000`00000061 00000000`00000000 fffff880`009e8180 : nt!KeBugCheckEx
fffff880`07c29470 fffff800`03279ce7 : 00000000`00000000 fffff800`00000001 00000000`00001389 fffff880`07c29580 : nt! ?? ::FNODOBFM::`string'+0x4e2e
fffff880`07c29500 fffff800`037f0895 : fffff800`03816460 fffff880`07c296b0 fffff800`03816460 fffffa80`00000000 : nt!KeUpdateSystemTime+0x377
fffff880`07c29600 fffff800`0326b993 : fffff800`033eee80 00000000`00000001 fffffa80`049620c0 fffff800`03200001 : hal!HalpHpetClockInterrupt+0x8d
fffff880`07c29630 fffff800`03245e8d : fffff880`11191a1b fffffa80`06f56000 00000000`00000000 00000000`00000000 : nt!KiInterruptDispatchNoLock+0x163
fffff880`07c297c0 fffff800`03580e0f : 00000000`00000000 fffff880`07c29ca0 00000000`00000000 00001f80`00c20290 : nt!KeFlushProcessWriteBuffers+0x65
fffff880`07c29830 fffff800`0358146d : 00000000`03aa4de0 fffff800`0356bc5e 00000000`00000000 00000000`00000000 : nt!ExpQuerySystemInformation+0x13af
fffff880`07c29be0 fffff800`0326e6d3 : fffffa80`08840000 00000000`00000000 ffffffff`ffff3cb0 000007fe`00000000 : nt!NtQuerySystemInformation+0x4d
fffff880`07c29c20 00000000`7712c09a : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`016ef378 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x7712c09a


STACK_COMMAND: kb

THREAD_SHA1_HASH_MOD_FUNC: 6d95badf1be53614f0d8f7a3bd93e36b9d535511

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 275f4c6dd2a5be0a2dd9c4e16fb1695b21b162d3

THREAD_SHA1_HASH_MOD: a26ad7c9d9ba9aa18bf16a1fe637d46a447e1e89

SYMBOL_NAME: ANALYSIS_INCONCLUSIVE

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: Unknown_Module

IMAGE_NAME: Unknown_Image

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_CLOCK_WATCHDOG_TIMEOUT_2_PROC_ANALYSIS_INCONCLUSIVE

BUCKET_ID: X64_CLOCK_WATCHDOG_TIMEOUT_2_PROC_ANALYSIS_INCONCLUSIVE

PRIMARY_PROBLEM_CLASS: X64_CLOCK_WATCHDOG_TIMEOUT_2_PROC_ANALYSIS_INCONCLUSIVE

TARGET_TIME: 2017-04-11T11:17:06.000Z

OSBUILD: 7601

OSSERVICEPACK: 1000

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 272

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 7

OSEDITION: Windows 7 WinNt (Service Pack 1) TerminalServer SingleUserTS

OS_LOCALE:

USER_LCID: 0

OSBUILD_TIMESTAMP: 2017-02-09 23:57:17

BUILDDATESTAMP_STR: 170209-0600

BUILDLAB_STR: win7sp1_ldr

BUILDOSVER_STR: 6.1.7601.23677.amd64fre.win7sp1_ldr.170209-0600

ANALYSIS_SESSION_ELAPSED_TIME: 70d

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:x64_clock_watchdog_timeout_2_proc_analysis_inconclusive

FAILURE_ID_HASH: {f1d742c8-d2bd-7559-9a14-2cd83aa3aa50}

Followup: MachineOwner
---------

 

Aranaz

Prominent
Apr 20, 2017
14
0
520
Some time ago I also encountered the problem .. but i have found the solution .. before i used win10 enterprise but every few minutes i experience freeze or bsod .. i am almost frustrated .. i am looking for such problems starting from hardware, i think there is Hadware is broken but my hardware is all new..it turns out the problem is on windows .. and when i change from enterprise to pro .. the problem is solved ...
 

karldaine

Commendable
Jul 8, 2016
2
0
1,510
Sorry it took me a long time to respond because my computer broke and i have to get it fixed at a local tech.
the problem was the psu of my pc and also our power grid. PSU not true rated and the power grid produces fluctuating electricity at the moment due to the summer season.