Litany of BSODs on Ryzen7 / Gigabyte GA-AB350-Gaming build : Suggestions?

gehlhaar

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Apr 12, 2017
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This is part cautionary tale, part call for help.

I am building a Ryzen7 system. I started with the following components:

- Ryzen7 1700x
- Asus Prime B350 Plus MB
- 2x8GB Corsair Vengeance LPX Black 3200
- CoolerMaster 212 CPU fan
- Samsung 960 EVO M.2 drive

In addition I cannibalized a few pieces from a previous build: CoolerMaster case and fans, CoolerMaster 800W PSU, nVidia GeForce 750Ti (yes, yes, I know) and a few peripherals (DVD drive, etc).

My build immediately hit problems. The memory would not run at a speed above 2133 even though it was on the VQL. After I loaded Windows and a few other things, I got fast and furious blue screens - IRQL_NOT_LESS_OR_EQUAL, MEMORY_MANAGEMENT, a few others.

Given the quality of the memory, I suspected the MB. I upgraded the BIOS and tried a clean build. Same issues. I replaced the MB with the one described above - Gigabyte GA-AB350-Gaming. Same issues (AARGH). XMP profile failed to POST. Windows installation at 2133 resulted in frequent BSOD. I ran memory tests through Windows and they worked at 2133. I RMA'ed the memory anyways and tried again with new sticks.

Things got much better. It immediately accepted the XMP profile at 3200 (yay!). So off I went, doing installations with frequent system restore points. Then I got a BSOD with MEMORY_MANAGEMENT so I took it down a notch in speed. I got more BSODs and took the memory back to stock (2133).

I am still seeing BSODs about every 20 minutes -- IRQL and MEMORY. I ran memtest86 overnight with no problems. BlueScreenView didn't yield anything particularly relevant -- ntoskrnl for all crashes.

I don't have anything exotic installed. Win10 Pro, ESET, Office, Firefox, LightRoom/PhotoShop (most of my work is here, not gaming), etc. At this point I need a working computer.

A new BIOS just came out (F4). I will give that a try. I will also uninstall everything I don't consider essential. If that fails, I will do a clean install keeping everything stock.

Anything else to try here? Pulling my hair out...

Thanks,
Dan
 
you should put the memory dump on a server like microsoft onedrive, share the files for public access and post a link.

windows memory management also includes errors from virtual memory, which is disk storage. Errors in the SATA drivers can result in memory management bugchecks.

The best general procedure is to update the BIOS and the motherboard drivers from the motherboard vendors website.

otherwise, provide the memory dump
 

gehlhaar

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Apr 12, 2017
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Thanks. I intend to update BIOS. I think all chipset drivers are up to date but I will check. If that fails I will update the dump and minidumps and hope someone here can decode them -- I really don't know what I am looking at there outside of what BlueScreenView tells me, which ain't a whole lot.

Dan
 

gehlhaar

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Apr 12, 2017
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Update: updated BIOS, system performance is much improved, fans are vastly quieter. However, I am still seeing an occasional crash. I am starting a clean build. I will post progress.
 

jmrnilsson

Honorable
Mar 20, 2014
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What happened to this? I'm having similar issues, and seems to stem from issues with Gigabyte Gaming 3 AB350. The occasional crash, is this during GPU load? Does consist of freezing or blue screens?

I've seen a few switching to MSI Gaming Pro X370 after giving up on Gigabyte and ASUS.
 

gehlhaar

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Apr 12, 2017
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Sorry I never updated. This ended up being a software problem. I have lots of RAW image files, and the CODECs used by Microsoft to scan the drive to create thumbnails were crashing, causing blue screens. I ended up purchasing a set of much faster and less buggy CODECs from a third party.

The system has been stable except for my persistent inability to ramp the memory up to full speed.