My new graphhics card shows weird aritafcts

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Chatzimanolis

Prominent
Apr 14, 2017
6
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510
I just bought and installed a new xfx radeon rx480 4g card into my system:
Radeon Software Version - 17.4.2
Radeon Software Edition - Crimson ReLive
Graphics Chipset - Radeon (TM) RX 480 Graphics
Memory Size - 4096 MB
Memory Type - GDDR5
Core Clock - 1266 MHz
Windows Version - Windows 10 (64 bit)
System Memory - 8 GB
CPU Type - Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz
and after 2 hours of gaming it started showing weird artifacts when im on the web(some small black squares) and in games colours are going crazy in every game. Its temperature is normal in game ( max 75C) and i can still open and play any game but with those colours going crazy its imposible. Oh and im using a 600w power supplay.
 
Solution
Tarun17
Then, It is surely an hardware error. BBUUTT,,
Relax..Calm Down... Amazon DOES have a fairly decent return policy!
I also returned my GTX 1060 after getting a faulty one and all you have to do is go to Amazon >> My Orders >> Click on RETURN OR REPLACE ITEMS, And go ahead and return it.

But also, before doing this, try to contact the seller from which you bought it from. Tell him It is a faulty product unless he is a VVEERRYY bad seller, he will guide you through the return process. And, do not contact him via mail, just call him up!

Anyways, Best of luck and sad to hear about it :(
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Dethan1999

Reputable
Oct 11, 2015
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4,760
I think it may be an issue with the VRAM modules on the card. The artifacts, even with decent temps, can be a sign of faulty VRAM. Unfortunately there isn't much you can do to fix it yourself. I recommend RMA-ing it and purchasing a new one... Sorry to hear about the artifacts on a new card! Sucks to have to return it and get a new one...
 
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Chatzimanolis

Prominent
Apr 14, 2017
6
0
510
well i have the card for 2 days and the problem started 2 hours after i finished installing it . :( but i havent rma anything in the past , what am i suppose to do? i mean with who do i have to contact?
 
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Tarun17

Tarun17

Commendable
Nov 18, 2016
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1,660


Where did you buy it from?
And, a secondary question, what drivers did you install? Did you download them or did you installed them from the disc because although it could be the Video Memory's fault ; It may be just the drivers with the card. :)
 
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Chatzimanolis

Prominent
Apr 14, 2017
6
0
510
i bought it from amazon.uk and i have the latest drivers and the latest amd crimson software(from the amd webpage) and in the begining i thought the same thing but it was ok for the first 2 hours and then it started slowly getting worst with more and more artifacts appearing eatch time.
 
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Tarun17

Tarun17

Commendable
Nov 18, 2016
97
0
1,660
Then, It is surely an hardware error. BBUUTT,,
Relax..Calm Down... Amazon DOES have a fairly decent return policy!
I also returned my GTX 1060 after getting a faulty one and all you have to do is go to Amazon >> My Orders >> Click on RETURN OR REPLACE ITEMS, And go ahead and return it.

But also, before doing this, try to contact the seller from which you bought it from. Tell him It is a faulty product unless he is a VVEERRYY bad seller, he will guide you through the return process. And, do not contact him via mail, just call him up!

Anyways, Best of luck and sad to hear about it :(
 
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Solution
Tarun17

Tarun17

Commendable
Nov 18, 2016
97
0
1,660
I just did some more research and it seems like many people are having problem with their rx 480s but that doesnt mean that it is a bad card in any way, go on and replace it. Wait,Wait,Wait and hurray! you are gaming!

Anyways, thank you for giving me my first "BEST SOLUTION" So, cheers to me ;)
If you need any assistance in future, we are always here to help!

Be sure to tell us how did the return go! Best of Luck!
 
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Chatzimanolis

Prominent
Apr 14, 2017
6
0
510


ye i contacted with amazon and they are going to replace my card . Since u have already replaced a card how many days did it take to send u the new card? And thank you for helping me out (all of u)
 
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Tarun17

Tarun17

Commendable
Nov 18, 2016
97
0
1,660


Thank YOU, I live in India, and assuming that UK should be much better, I think it should take about 4-5 days. For me personally, They took it on the 3rd day of calling the replacement and delivered it on the 3rd day of taking it :) so it took total 6 days. Dont worry! Your card will be arriving just in time. Go out there and play! (I like Football (Or Soccer) by the way ) :)
 
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