- Apr 17, 2017
- 2
- 0
- 510
Hello all, I recently purchased a asus g20cb desktop, about 3 weeks ago. While playing battlegrounds, the computer crashed to a grayish/olive green screen. I could hear the fans take off at what seemed like max rpm for about 30 seconds, then stopped. Gpu temp was at 79 deg c and around 65% load at the time of the crash, so I am somewhat unconvinced this is a heat related issue.
Asus g20cb desktop
Nvidia GeForce gtx 1070
I7-6700 CPU @3.4ghz
16 gb ddr4 ram (8gbx2)
Windows 10 64-bit
Currently hooked up to a 1080p 60fps Vizio tv via hdmi
[video="https://www.youtube.com/watch?v=-YOceLMZ8WA"][/video]
After the reboot, I am left with display glitches, and the gpu cannot be enabled (code 43). I am guessing my display is being run off an intergrated gpu at the moment.
This site and google searches have not helped resolve my issue.
I have tried several drivers from the nvidia site, first uninstalling them with DDU.
Also tried unplugging the computer and holding the power button to discharge any power to the system.
I have also reinstalled windows to its factory settings with no luck.
I am a few days past my 15 day window to return it to Best Buy, an I am now reaching out to asus support. I do not want to dive into the case to reseat any hardware, as it could void the mfg warranty.
I am at a loss here. Any advice would be greatly appreciated
Asus g20cb desktop
Nvidia GeForce gtx 1070
I7-6700 CPU @3.4ghz
16 gb ddr4 ram (8gbx2)
Windows 10 64-bit
Currently hooked up to a 1080p 60fps Vizio tv via hdmi
[video="https://www.youtube.com/watch?v=-YOceLMZ8WA"][/video]
After the reboot, I am left with display glitches, and the gpu cannot be enabled (code 43). I am guessing my display is being run off an intergrated gpu at the moment.
This site and google searches have not helped resolve my issue.
I have tried several drivers from the nvidia site, first uninstalling them with DDU.
Also tried unplugging the computer and holding the power button to discharge any power to the system.
I have also reinstalled windows to its factory settings with no luck.
I am a few days past my 15 day window to return it to Best Buy, an I am now reaching out to asus support. I do not want to dive into the case to reseat any hardware, as it could void the mfg warranty.
I am at a loss here. Any advice would be greatly appreciated
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