External hard drive beeps and clicks

muffinman21125 · Apr 17, 2017

Hi there! Today I opened my computer (like every day) but today my Lacie external hard disk started to make very weird noise and is not recognized by the computer.

Here is link to the sound: https://instaud.io/SWX

Is it completely dead? Is there way to fix it? Couple of files i need to save from there... of course

UPDATE: I did disassemble the external HDD and used dock to "mount" it. However, the result is still the same... same clicking and beeping

Ralston18 · Apr 17, 2017

Not dead per se but does not sound good at all.

Be very aware that anything you do may cause further damage or data loss.

Check Lacie's website to see if they offer any diagnostic tools. Check the forums and FAQ's for anyone else with similar problems especially with the same model drive. Perhaps "chat" with any technical support that may be available.

Any warranty left?

Overall, try to learn more about what has happened and what options may be available.

DR_Luke · Apr 17, 2017

That is a very bad sound, suggesting a head crash. You will definitely need the assistance of a professional data recovery lab.

muffinman21125 · Apr 17, 2017

Ralston18 :

Thanks a lot for your answer! There is nothing that happened for the hdd. It just worked normally until after 15 minutes of working with computer it started to beep. There is no warrranty left, but maybe i should try to contact lacie suppport?

DR_Luke · Apr 17, 2017

These drives have a life span and can crash without advanced warning. There is really nothing LaCie can do to help but refer you to their data recovery partners.

Let's just hope it isn't a fatal head crash, similar to a drive I assessed last week - Seagate Hard Drive Fatal Head Crash

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