External hard disk failure - want to recover it instead of replacing it. Help needed.

crysisftw

Reputable
Apr 17, 2017
4
0
4,510
My Toshiba external hard disk failed. LED doesn't glow but hard disk itself spins without clicking noises. I tried with different ports, cables and computers but no solution till now. I have heard that mostly it is a problem with the controller, in which case I should buy an external controller like Anker's USB to SATA adapter and remove the hard disk from the enclosure and use it with that.

Does this seem like a controller failure or hard disk's failure itself?

My drive is still under warranty but I have just so much of important data in it that I want to try to recover it instead of getting it replaced with a new one. But if this doesn't seem like a controller failure, then I have to get it replaced with a new one otherwise the warranty will become void once I open the enclosure to try. Any ideas?
 
Solution
There are no recent, current, backups, correct? Going forward, please institute and continue a routine of making OS and Data partition images onto external media.
Meanwhile, the best option you now have is to send the HD to any well-known, well-respected data recovery company or local specialist. S/he might be able to pull off the data for you.

RolandJS

Reputable
Mar 10, 2017
1,230
21
5,715
There are no recent, current, backups, correct? Going forward, please institute and continue a routine of making OS and Data partition images onto external media.
Meanwhile, the best option you now have is to send the HD to any well-known, well-respected data recovery company or local specialist. S/he might be able to pull off the data for you.
 
Solution

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