Windows Defender Offline

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Nando Juarez

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Aug 15, 2014
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Hi. I have been trying to see if I could remove a virus from another pc by running Windows Defender Offline.I burned an image file onto a CD using the 64-bit program from Microsoft's site. However, whenever I try to run the program, I am notified that I need to update the definitions, but whenever I try to do that, I get an error message (0x80072ee7). I looked up online on how to fix this issue, but they all lead to re-burning a CD with the program, which I did, and has yet to work.
The computer is a 64-bit so there is no problem with which version I'm using.
 
Solution
Tom Tancredi
Windows Defender doesn't perform to the level that is acceptable to even block or get rid of 50% of the viruses out there, and certainly not the Malware, which is the most common cause. You can put your PC online and download one of the Free Antiviruses like Panda, Avira, AVG, Avast, and install that then run the scan. ALL ANTIVIRUS need to go 'online' as Day-ZERO is the most common viral codes that are out there. But honestly if you suspect a problem with the computer, should also have Malwarebytes on it to scan for Malware and remove it. Malware is different than a virus and unless you buy the license for Malwarebytes you will have to remember to MANUALLY scan the computer once a week.
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Tom Tancredi

Tom Tancredi

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May 9, 2013
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Windows Defender doesn't perform to the level that is acceptable to even block or get rid of 50% of the viruses out there, and certainly not the Malware, which is the most common cause. You can put your PC online and download one of the Free Antiviruses like Panda, Avira, AVG, Avast, and install that then run the scan. ALL ANTIVIRUS need to go 'online' as Day-ZERO is the most common viral codes that are out there. But honestly if you suspect a problem with the computer, should also have Malwarebytes on it to scan for Malware and remove it. Malware is different than a virus and unless you buy the license for Malwarebytes you will have to remember to MANUALLY scan the computer once a week.
 
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Solution
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Nando Juarez

Distinguished
Aug 15, 2014
39
0
18,530


Seems to have been some Malware from APN. Is there any offline recovery tools you'd recommend to remove viruses/malware? Because the computer kept freezing and restarting at any point in time ( I tested to see if it was the psu by using a different hdd, but that had no signs of the psu dying).
I should also note that programs like Frostwire and BearShare had been previously installed, so I suspected viruses/malware.
 
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Tom Tancredi

Tom Tancredi

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May 9, 2013
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Well boot to safe mode is the most likely way at this point, and then manually remove any of the erroneous stuff you see. If you can't get to safe mode, then either A) it is a hardware issue (HDD might be dying - depends how old a system we talking) B) Windows is toast and would need to be completed hard formatted then clean reinstall of OS and apps.

I know there "was" offline tools, but they went by the way side since (as mentioned) Day-Zero attacks are the norms, so there is a big need for 'today' download of the latest viral DB then scan or else you will miss the Day-Zero attacker.

Otherwise the other method, if your willing to risk it, is to remove the HDD and put into a CLEAN system, run the AV and Malware scans against the HDD that way.
 
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