Razer Mamba randomly stops working but doesn't lose power

Larn

Prominent
Apr 21, 2017
2
0
510
Hi there!

I've had the Razer mamba for a few months now, and it's generally pretty great. However, I keep running into the same issue.

Occasionally, the mouse stops working altogether, which forces me to disable and re-enable it (alternatively I unplug it). It doesn't lose power and doesn't occur after doing anything in specific. Any ideas?
 

Phantzm

Prominent
Apr 26, 2017
1
0
510
If you are running windows 10 go into device manager and check that the USB hubs/ports are always powered. It is set to turn off after a period of time by default. I did this with my Razer Naga Epic and have had no issues since.



 

Larn

Prominent
Apr 21, 2017
2
0
510
And to confirm, your mouse didn't lose power? The LEDs were still illuminated, even when the usb ports "turn off"?