Speakers (Realtek High Definition Audio) not working with Headphones

Sputnick1

Prominent
Apr 21, 2017
2
0
510
The problem seems to be that the headphone jack is not detecting when there is or is not a headphone plugged in. Is there a way to fix this or is it a hardware problem where I need to get a new jack?

I can get the speakers to work using the Realtek HD Audio Manager and going into the "Device Advanced Settings" and changing the Playback Device Options from "Mute the internal output device, when an external headphone plugged in." to "Make internal and external output devices playback two different audio streams simultaneously".

This solution does work but I have to manually change this setting and the "set default device", every time I switch from speakers to headphones.

More information the pc is a Gigabyte P57, I have updated, reinstalled, disabled and re-enabled, and rolled back the drivers for both the speakers and the audio jack multiple times. I have also tried removing the devices and restarting the computer to re-download them. The only thing I have not tried is a factory reset of the pc, I would prefer to avoid doing so.

The driver for the Realtek HD Speakers and Realtek Digital Output is version 6.0.1.7654

I don't know if this is relevant or not but I noticed there is a red light in the headphone jack, I can't remember if it was there before the problem started or not though...

However before the problem started the "Action Center" in windows 10 would always tell me when there was and wasn't a headphone plugged in. It no longer does this.
 
Solution
Did you get current drivers from Realtek as the current ones on your laptop site are 6.0.1.7647... it doesn't make any difference, just explains how you have newer than the web site.

have you tried running the playing audio troubleshooter?
your user manual isn't overly helpful.

Colif

Win 11 Master
Moderator
Did you get current drivers from Realtek as the current ones on your laptop site are 6.0.1.7647... it doesn't make any difference, just explains how you have newer than the web site.

have you tried running the playing audio troubleshooter?
your user manual isn't overly helpful.
 
Solution

Sputnick1

Prominent
Apr 21, 2017
2
0
510


No however I will try running a trouble shooter, thanks for the response.