i5 showing only 3 cores

LiranS

Prominent
Apr 14, 2017
8
0
510
i have i5 3335s and in cpu-z its showing only 3 cores and threads..
i tried msconfig and the maximum that i saw its 3 but yesterday it was 4 .. i dont know how it happend
does any one know how to fix it?
 
Solution
That chip is faulty. It is missing one core. CPUs usually have an even number of cores/threads. This model has 4.

I suggest you return the whole AIO PC/iMac (return the chip") and get a new model.
This chip should be binned as a non HT 2 core Pentium/Celeron.

kgt1182

Reputable
Jun 8, 2016
420
0
5,160
That chip is faulty. It is missing one core. CPUs usually have an even number of cores/threads. This model has 4.

I suggest you return the whole AIO PC/iMac (return the chip") and get a new model.
This chip should be binned as a non HT 2 core Pentium/Celeron.
 
Solution