Hi there
My name is alice and i've been strugling in the past weeks with my computer.
My computer is an HP and the specific model is HP DV6 6080EP. It runs Windows 7
The problem is: my computer freezes except for the mouse, and is been getting worst. Its works amazingally fine on safe mode (even with network), but on a regular use, it freezes randomly. If it freezes while playing video, the image stops and the audio loops (the loops are just some seconds of audio, then a few seconds of silence, and it goes on like this until the pc unfreezes).
I don't use any antivirus except Windows Defender, and believe it or not, my PC has been virus-free since i bough it (really, i don't do much internet on it).
I don't know if this info is any usefull, but i work as a web developer, and i have software related with it (Node.JS, Visual Studio Code...)
There is no particular trigger that causes the freezes, all i know so far is that from one moment to another the laptop fan goes crazy and after a few minutes it freezes, and sometimes, if i plug out the battery, the computer unfreezes.
My first thought is that it was temperature, so i assembled a small DIY fan, but it still happens (helped bit actually, it unfreezes much faster), and then i tough that maybe it could be the power source, since everytime i plugged out the battery charger the pc unfreezes (almost), but it stop working.
The only thing that makes sense is a software-level stuff that happens, so i'm considering doing a clean install and setup a virtual machine environment to prevent this from happening again.
I've tried some solutions from online forums, but it didn't worked as expected.
Right now, is turning out to be almost impossible to use the laptop, because when it freezes, it stays like that for a long time (last time it was almost an hour), and i use this computer to work, and i've been delaying some of it because of this random (perhaps not that random) freezes.
Can you help me to find a solution for this?
Cheers,
Alice
My name is alice and i've been strugling in the past weeks with my computer.
My computer is an HP and the specific model is HP DV6 6080EP. It runs Windows 7
The problem is: my computer freezes except for the mouse, and is been getting worst. Its works amazingally fine on safe mode (even with network), but on a regular use, it freezes randomly. If it freezes while playing video, the image stops and the audio loops (the loops are just some seconds of audio, then a few seconds of silence, and it goes on like this until the pc unfreezes).
I don't use any antivirus except Windows Defender, and believe it or not, my PC has been virus-free since i bough it (really, i don't do much internet on it).
I don't know if this info is any usefull, but i work as a web developer, and i have software related with it (Node.JS, Visual Studio Code...)
There is no particular trigger that causes the freezes, all i know so far is that from one moment to another the laptop fan goes crazy and after a few minutes it freezes, and sometimes, if i plug out the battery, the computer unfreezes.
My first thought is that it was temperature, so i assembled a small DIY fan, but it still happens (helped bit actually, it unfreezes much faster), and then i tough that maybe it could be the power source, since everytime i plugged out the battery charger the pc unfreezes (almost), but it stop working.
The only thing that makes sense is a software-level stuff that happens, so i'm considering doing a clean install and setup a virtual machine environment to prevent this from happening again.
I've tried some solutions from online forums, but it didn't worked as expected.
Right now, is turning out to be almost impossible to use the laptop, because when it freezes, it stays like that for a long time (last time it was almost an hour), and i use this computer to work, and i've been delaying some of it because of this random (perhaps not that random) freezes.
Can you help me to find a solution for this?
Cheers,
Alice
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