AMD Ryzen 1700 No Boot Or Power

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TheShadow123

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Apr 22, 2017
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Hey guys, ive been reading here a few times. Im stuck in a rut and about to throw this PC out of my window. Lol.

Ok, this is my second build ever.
I came from an Intel Skylake platform. Worksed, and still worls flawlessly. My new rig is an R7 1700 and MSI B350 Tomahawk Arctic. GTX1070, all of my parts are the exact same just new mobo and cpu. I have everything hooked up correctly. Went over them multiple times. ATX power seated correctly, CPU power is seated, cpu fan plugged in. My issue is whenever i switch my PSU on, i get nothing. No LEDS, beeps, lights, fans. And of course tryimg to power it on is a no go. I dont know what to do. Same everything from my other build and when i plug in just my ATX power into my old board, and my mouse plugged into the back,the mouse powers on. The AMD board doesnt. Im starting to wonder if its completely dead.

I need help, please. Im still somewhat of a newbie but I'm not dumb.

Note: How tight are you supposed to tighten the wraith spire? Is there a chance i could've tightened it too much?
 
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DRagor

DRagor

Polypheme
Jan 23, 2017
9,028
745
65,440


Even if you did over-tighten it, that would not prevent system from powering up.
So its just new mobo and CPU? PSU and case used before and known to work, right? Then it indeed looks like a dead board. As a last test, put the mobo outside case with only CPU and PSU, no ram or GPU or drives. If it still gives no signs of life, recall the motherboard.
 
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TheShadow123

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Apr 22, 2017
7
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Yes. Everything is known to work that i am using. I took everything out of the case, wired in just mobo and cpu power, tried to jump start it and nothing. Reseated the cpu, and nothimg once again. Im thinking it has to be a dead board. Ive never had to RMA something. What would i do? I got it from amazon.
 
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TheShadow123

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Apr 22, 2017
7
0
510
Well, i bot only want to RMA, but I wamt a replacement. Not just to return it. Thats what the link is for, although i thank you all for your help. I emailed Amazon, we shall see where it goes from here. I will keep you updated in this post if the new board fixes it. Thanks guys.
 
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Tor-DK

Prominent
May 7, 2017
6
0
510
Hi,
Any update on this? Did you find out if it was the MB or CPU?

I have the exact same problem with MSI X370 Gaming Pro and Ryzen 1600.

Took these steps already:

1) Paper clip tested PSU
2) Tested MB with CPU and PSU and a screwdriver over the power-on pins.
3) Tried to remove the CMOS battery too, didn't help either

Nothing!! Dead as if there was never a power cord connected.

I took a chance and tried putting a wire between pin 16 and 17 on the Motherboard connector (PS_ON and GND). It woke up the motherboard and CPU cooler. Fan spinning and fancy LED lights lit on the motherboard. Had a monitor connected to the built-in DVI port. Still nothing what so ever, no ouput, no beeps no nothing. (Hope I didn't fry the processor doing that).
 
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alexoiu

alexoiu

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Nov 1, 2012
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Hi, In your case the board might need a BIOS update for supporting the 1600.
 
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Tor-DK

Prominent
May 7, 2017
6
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510


So if I get a new one, I might still not be able to power on? Or can I at least update the BIOS with the 1600 installed?

Thanks!
 
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alexoiu

alexoiu

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Nov 1, 2012
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I suggest testing the board outside the case, only CPU and CPU fan installed, both 24 and 8 pin power cables connected. Start the board by shortly touching with a screwdriver the 2 pins on the board corresponding to the case power button. See if the CPU fan does spin.
 
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Tor-DK

Prominent
May 7, 2017
6
0
510


I tried that already and unfortunately nothing happened. When nothing happens, is it for sure that the motherboard is dead? Or could it be the CPU?

 
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Tor-DK

Prominent
May 7, 2017
6
0
510


It was the motherboard. Got MSI but the X370 Gaming Carbon Pro (as it was the only one I could find in stock quickly) and it works flawlessly.

Next problems, can't install Windows 7 as the USB keyboard and mouse is not recognized and the Wraith Spire is broken, sound like the bearing is faulty. :(
 
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madmatt30

madmatt30

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Jan 1, 2013
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Some wraith spires are coming with faulty bearings that are horrendous loud & rattly below 900rpm - but fine over that.
It appears to be a bad batching issue.

You could probably live with that by setting a minimum 1000rpm fan speed.

Win 7 - keyboard/mouse issue.
I'd argue that's entirely down to Microsoft mate
That underlying issue is one of the reasons Ms refuse to support win 7 at all on ryzen or kaby lake chipsets.

You need to make an integrated install disk with the usb drivers already activated on boot or buy a usb-ps2 converter to actually install win 7 in the first place.
 
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Tor-DK

Prominent
May 7, 2017
6
0
510


Thanks. I opted to install Windows 10 instead.

The fan is crazy loud at full rpm too. I guess I'm the lucky one to get 2 defective products for one PC build. Good to know it's a known problem.

Thanks!

 
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