Usb headset not working

m_thefreak

Commendable
Jan 13, 2017
7
0
1,510
I recently bought the turtle beach pro tac controller along with the tournament edition headset. My problem is when i plug the tac controller into my computer via USB it doesn't show up in playback devices only when i go to device manager. however when i go to device manager it shows turtle beach elite chat and game but next to it is a yellow triangle with an exclamation mark. So after that i try to update the drivers to them but it says that a problem was encounter and says usb audio device a system cannot find the file specified. I need help trying to figure out how to get the headset to work i looked all around and yet to find anything to help. Please anyone.

 

m_thefreak

Commendable
Jan 13, 2017
7
0
1,510


i actually figured it out i just needed to do a reinstall of windows and everything started working again. i guess i was missing a driver. thanks for the help though