my internet is behaving insanely horrible

steve218

Reputable
Oct 14, 2015
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4,530
My internet has been acting crazy for the past few days, at first it said that it was unidentified, not it says its connected but the ping is unbearable, it is anywhere from 100 to 600 ping and my download speed is under an MB when it is usually 10 to 20. My speeds are usually 15 download and 20 uploads and I simply don't understand what's going on. Please help any advice would be much appreciated. I'm currently at 778 latency and .66 down and .95 up!
 

Acusiont

Commendable
Sep 22, 2016
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1,530


How old are your modem and router? What kind of router is it? Have you recently added any new devices to your router? Have you tried powercycling both the modem and router?

 

steve218

Reputable
Oct 14, 2015
30
0
4,530


Thanks for the quick response! my modem and router are at least 5 years old, my router is a Verizon FiOS MI424WR, I have not added any new devices to my stuff, and I have tried power cycling and no luck!

 
If the modem and router are seperate, reset them both.
Are you connected wirelessly, or by wire? If wireless, can you try wired?
Are any other devices on the network? How are they behaving?
Run "MalwareBytes" (free) to rule out malware on your PC.
Run a traceroute on your computer to see where the first responce (ping) shows as bad.
( traceroute: http://www.mediacollege.com/internet/troubleshooter/traceroute.html )
 
Solution

steve218

Reputable
Oct 14, 2015
30
0
4,530
I and my friend have come to the conclusion that it is the router, it is closing in on like 5 or 6 years old and was only like 25 bucks, so its time for an upgrade


Thank you guys so much for your responses, much appreciated.