My PC keeps crashing and I really do not know what to do anymore...

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prongs0611

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Apr 23, 2017
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510
This has been going on for months now. I will be peacefully playing a video game like Rust or Star Wars Battlefront when "tick" and the PC restarts. The screen will go black, you can hear the fans stop working and then it will immediately start up again as if I turned it on. It may be my CPU temperatures, but I don't have a lot of money to test this theory with another cooler. It is not my GPU over heating because I put the fans on 100% at one point and it even crashed then (the card was at 50 something degrees). I am not sure if it is my OS, but I do not want to purchase another OS to test this theory right now because I don't have a lot of money. Please help and give me suggestions. Thank you for your time.
*Note: When in games my CPU temperatures bounce around 60-low 80's (degrees)
*Note: This will only happen in demanding games for example it's never happened in CSGO

Specs:
Intel I7 4770@3.4 Ghz
Gigabyte GTX 1070
8GB of Corsair Vengeance DDR3 RAM @ 2133 mhz
125GB SSD (Kingston Hyper X) with Windows 7 x64 professional loaded
2TB WD Black extra storage
GA-Z97P-D3 Gigabyte Motherboard
Thermaltake TR2 Challenger 500w PSU
Arctic Alpine 11 CPU Cooler
 
Solution
smorizio
if you have a friend that has a digital volt meter open your case and conenct to 12v power on the 24 pin atx connector. run your games and watch the output. or use a 3 party program like hardware info set it to logging and senor see if the 12v rail is dropping below 12v.
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LowlySkeleton

LowlySkeleton

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Aug 5, 2015
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That heatsink you have is barely any better than a stock intel heatsink. However, you max temp for cpu is only in the 80's so you should be able to get by.

Do you ever get BSOD? Or has it only ever been a complete shutdown/restart kind of deal? If everything just goes "tick" and simply turns off/restarts, it would be reasonable to start suspecting the psu.
 
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prongs0611

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Apr 23, 2017
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I have never had a BSOD, it acts like I turned it off by the power button and restarts on it's own. I've had this PSU for over a year and never had a problem with it, but I guess now it really is reasonable to suspect it, as you have said so yourself. I haven't updated the BIOS since I got it in January, so should I consider doing that? Thanks for the reply!
 
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LowlySkeleton

LowlySkeleton

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Aug 5, 2015
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Since we are thinking the PSU might be suspect, I won't recommend flashing the bios. If it is interrupted (by your suspect PSU), it could brick the board. Maybe try looking for a good working PSU that you could swap out to test if it is actually the issue first.
 
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smorizio

smorizio

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Jan 22, 2010
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prongs0611

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Apr 23, 2017
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Thanks for the reply, but I am not getting any BSOD's. It's just randomly restarting and acting like nothing happened.
 
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prongs0611

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Apr 23, 2017
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I already updated my BIOS just now before I read this reply, but I knew that my PSU would not fail because it only ever does it when running games and whatnot. Thanks for the reply though.
 
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prongs0611

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Apr 23, 2017
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510


I might pick up a £50.00 Corsair 650w PSU from Amazon and test it out. If I still get the problems, then I'll just refund it as I would had learned that the PSU would not had been the problem.
 
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smorizio

smorizio

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Jan 22, 2010
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if you have a friend that has a digital volt meter open your case and conenct to 12v power on the 24 pin atx connector. run your games and watch the output. or use a 3 party program like hardware info set it to logging and senor see if the 12v rail is dropping below 12v.
 
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Solution
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prongs0611

Prominent
Apr 23, 2017
13
0
510
OK, so I have been running some tests and I have come to a conclusion;
I swapped out my Thermaltake 500W PSU for a 600W EVGA PSU and for 2-3 months now, I have had no crashes. The real question is, was it that I was drawing too much power? Or is the PSU faulty?
 
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