charging problem won't start

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alisha-liliana

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Apr 23, 2017
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Laptop asus v3-771g won't power up with AC adapter and won't charge battery. But starting on battery.the laptop doesn't power on without a battery. the light which would indicate that the laptop is plugged into the ac adapter is not on when the ac adapter is plugged in.
the battery charge light is also not on, which would indicate the battery is being charged.

The battery does not charge...
The AC adapter is fine, tested with other laptop.
The battery is also new and works fine
 
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