Blue Screen At times

Toggle sidebar Toggle sidebar
L

Laureon

Reputable
Jul 7, 2016
37
0
4,530
I haven't figured out when I get that.



Before that, I had another problem, my PC was over heating, and also I'd get blue screen anyway. I got a new processor, and it fixed the heating and the sudden shut down. But my blue screens are still happening.

I have tried a clean installed Win10. Still didn't fix.

I could only guess it's either memory ou HD. Could also be drivers? I know somewhere there are files created when ym PC goes blue screen, if anybody tell me where, I'd post here so you guys could read and see what the problems is. Any help would be appreciated.
 
Solution
D
are you running third party antivirus by any chance? I found via google an old post from 2015 where they said if you uninstall avast antivirus the bsod goes away. They had the aswSnx.sys as well in their dump. another one from windows 10 forum said problem with symantic firewall.
It sounds like windows 10 doesn't like third party antivirus software. They want you to use the system defender that came with windows.
Sort by date Sort by votes
D

Darthutos

Reputable
Sep 15, 2014
757
2
5,160
I need to know the old cpu brand and model and the new cpu brand and model.
also the power supply brand and model.
the brand and model of graphic card would also help.
try memtest let it run for when you go to sleep. when you wake up is the screen still blue with the process running? or did it turn red?
 
Upvote 0 Downvote
L

Laureon

Reputable
Jul 7, 2016
37
0
4,530


Used to be AMD Fx 8120. Now AMD Fx 6300.
EVGA GeForce GTX 950
ASUS M5A78L-M USB3

I looked for memtest on google, will give it a try later!
 
Upvote 0 Downvote
D

Darthutos

Reputable
Sep 15, 2014
757
2
5,160
things you could try
1. open computer and give it a good cleaning via leaf blower or compressed air.
2. find a spare psu if you have one and try if it solve your problem.
3. can you go into my computer and go into system properties advanced system properties startup recovery settings and under system failures uncheck automatically restart option. Wait for bsod and tell us what the bsod says usually it says something error at the end after a bunch of 000100xxx whatever.
 
Upvote 0 Downvote
L

Laureon

Reputable
Jul 7, 2016
37
0
4,530


I took a look around Google, and found stuff about memory.dmp. Then, I used WinDbg to check crash dump, and I got this:

Microsoft (R) Windows Debugger Version 10.0.15063.0 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Windows\MEMORY.DMP]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.

Symbol search path is: srv*
Executable search path is:
Windows 10 Kernel Version 15063 MP (6 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 15063.0.amd64fre.rs2_release.170317-1834
Machine Name:
Kernel base = 0xfffff803`a641b000 PsLoadedModuleList = 0xfffff803`a67675a0
Debug session time: Mon Apr 24 18:50:35.290 2017 (UTC - 3:00)
System Uptime: 0 days 1:26:25.173
Loading Kernel Symbols
...............................................................
.........Page 4177c2 not present in the dump file. Type ".hh dbgerr004" for details
.......................................................
..........................................
Loading User Symbols
PEB is paged out (Peb.Ldr = 00000007`73aee018). Type ".hh dbgerr001" for details
Loading unloaded module list
.......
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff803a64b739c, ffff8d01a95972e0, 0}

*** ERROR: Module load completed but symbols could not be loaded for aswSnx.sys
Probably caused by : hardware ( aswSnx+2a24c )

Followup: MachineOwner
---------
 
Upvote 0 Downvote
D

Darthutos

Reputable
Sep 15, 2014
757
2
5,160
are you running third party antivirus by any chance? I found via google an old post from 2015 where they said if you uninstall avast antivirus the bsod goes away. They had the aswSnx.sys as well in their dump. another one from windows 10 forum said problem with symantic firewall.
It sounds like windows 10 doesn't like third party antivirus software. They want you to use the system defender that came with windows.
 
Upvote 0 Downvote
Solution
L

Laureon

Reputable
Jul 7, 2016
37
0
4,530


I am indeed using Avast antivirus.

Should I give it a try and uninstall avast and just go with the built in Win10 defender?

EDIT:

I found also a post on a forum from 2013 that says the same
"We still see this problem too after months. We fix it sometimes as follows:
1. Disable Sandbox in SOA console
2. Check the settings are not 'magically' lost in SOA (this has happened to us - where sandbox has re-enabled itself) - leading to BSOD in aswsnx.sys and ntoskrnl.exe
3. Uninstall avast and the problem goes away! ???"
 
Upvote 0 Downvote
L

Laureon

Reputable
Jul 7, 2016
37
0
4,530
I checked my memmory, and it seemed to be fine.
After I deleted Avast, I haven't had any blue screens!
So.. for Win10 a antivirus is a virus! o_O
Ok, one day isn't enought to prove anything, but I hope it keeps going this way.
Ty for the help!

I'll let you know if anything happens again!
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom