i5 WHEA Uncorrectable Error Dump Analysis Help Needed

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Ozeransky

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Apr 24, 2017
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This build was based off the February Tom's Best Builds Hardware list and it has worked great since then until the last few days when it throws WHEA_UNCORRECTABLE_ERROR, usually when the CPU is under load but sometimes it's seemingly random during boot or idle. I haven't gotten the error in safe mode yet. SFC /SCANNOW leads to the error every time and system restore isn't working.

ASRock Z170 Pro4S
i5-6600K
1070 GTX
16GB Ripjaws
Cooler Master
500GB SSD/1TB HDD

I have applied the latest BIOS update, reset windows, and tried playing with CPU voltages a little bit to compensate for drooping with no luck. I also ran the Intel CPU Diagnostic Utility with passing marks. Windows MemTest also didn't come up with anything. Prime 95 crashed 4 or 5 tests in after about a half hour and I wasn't trying any overclocking.

http://imgur.com/Hq3Z5NK

Can anyone tell me what the errors here mean? I'm leaning towards reapplying thermal paste and re-seating everything, just wanting input on course of action.

Thanks

 
Solution
O
Probably get more attention on the Windows boards if you posted this there.

Typically to read the actual dmp files you'd need to upload them for others to access. Those provide the most comprehensive information than a BlueScreenView screenshot can.

https://msdn.microsoft.com/en-gb/library/windows/hardware/ff557321(v=vs.85).aspx

Microsoft's own info tends to lean towards a hardware issue, though there is a mention of drivers. You mention not having the crash in safe mode so I would suggest updating drivers in safe mode just to eliminate a driver issue. Check all drivers for your motherboard and other components; it's possible something may have corrupted.

Going along with the hardware issue... check temperatures of components...
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Obakasama

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Apr 30, 2014
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Probably get more attention on the Windows boards if you posted this there.

Typically to read the actual dmp files you'd need to upload them for others to access. Those provide the most comprehensive information than a BlueScreenView screenshot can.

https://msdn.microsoft.com/en-gb/library/windows/hardware/ff557321(v=vs.85).aspx

Microsoft's own info tends to lean towards a hardware issue, though there is a mention of drivers. You mention not having the crash in safe mode so I would suggest updating drivers in safe mode just to eliminate a driver issue. Check all drivers for your motherboard and other components; it's possible something may have corrupted.

Going along with the hardware issue... check temperatures of components. Reinstalling cooler may be an option if temperature is an issue. MemTest86 is more comprehensive than Windows own memory diagnostic utility (overnight job usually or one stick at a time).

You don't mention PSU which could also be a source of problems.

Hopefully someone with more experience will provide more direction for you soon.
 
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