Computer Fails to Recognise Additional Storage

Mishazhi

Prominent
Apr 25, 2017
2
0
510
Hi everyone,

Had my PC for a while and it was built for me by my own father about two years ago as a Christmas present. Sadly, I'm a gamer and it has very little storage space on it. (232 gb to be exact.) It's a solid state drive and I don't particularly want to replace it due to the finances that would come with doing so. So, we opted to have a second drive attached to my PC, one with 1TB of data that I could use, so my computer stop crying about low storage space whenever I want to play a game.

We went ahead and tried two different drives, one with 1TB, and other with a little less. However, my computer freezes up terribly when I plug these in and restart my computer. When it gets to bios, and I try to get it to recognize either of these drives, it will often stop for 5-10 minutes, just to get to the bios so that I can look at its settings and get it to boot the drive. It will not pick up the two drives whatsoever, and won't boot up at all. We've confirmed its not the cable, by using the cable on my SSD to see if it boots up fine, and it does. The moment we remove any of the extra drives, my computer will burst into life again. The drives themselves are fairly new and shouldn't have anything wrong with them, and have been stored carefully for use when we need them, such as now.

My father is a computer programmer, and is pretty good with computers themselves, but even he is completely boggled as to why my computer is behaving this way, considering it USED to be okay with a second drive. (However, that had to be removed when my computer was having a phase of overheating too frequently, which has since been fixed.)

I'll add a couple of my system specs, ignore if they're irrelevant~


Operating System

Windows 10 Pro 64-bit
CPU
Intel Core i7 2600K @ 3.40GHz
Sandy Bridge 32nm Technology
RAM
16.0GB Dual-Channel DDR3 @ 798MHz (11-11-11-28)
Motherboard
Gigabyte Technology Co. Ltd. Z68XP-UD3 (Socket 1155)
Storage
232GB Samsung SSD 840 EVO 250GB ATA Device (SSD)


Thanks in advanced, everyone! I hope I can get this fixed.
 
Solution
Chipset:

2 x SATA 6Gb/s connectors (SATA3_0~SATA3_1) supporting up to 2 SATA 6Gb/s devices
4 x SATA 3Gb/s connectors (SATA2_2~SATA2_5) supporting up to 4 SATA 3Gb/s devices
* The SATA2_5 connector will become unavailable when the mSATA connector is installed with a solid state drive.
Support for RAID 0, RAID 1, RAID 5, and RAID 10
* When a RAID set is built across the SATA 6Gb/s and SATA 3Gb/s channels, the system performance of the RAID set may vary depending on the devices being connected.

1 x Marvell 88SE9172 chip:

2 x SATA 6Gb/s connectors (GSATA3_6, GSATA3_7) supporting up to 2 SATA 6Gb/s devices
Support for SATA RAID 0 and RAID 1
there two sata chipset on the mb make sure your uising the intel sata...

Barty1884

Retired Moderator
Are these additional drives clean? Or do they have an OS etc on them?

Is your SSD definitely boot priort #1 in your BIOS? (check this before attaching the additional storage).

If I had to guess, based on the info available:
1. There's an OS on those drives, and your system is attempting to boot from it rather than your SSD
OR.
2. The drives are failing.
 
Chipset:

2 x SATA 6Gb/s connectors (SATA3_0~SATA3_1) supporting up to 2 SATA 6Gb/s devices
4 x SATA 3Gb/s connectors (SATA2_2~SATA2_5) supporting up to 4 SATA 3Gb/s devices
* The SATA2_5 connector will become unavailable when the mSATA connector is installed with a solid state drive.
Support for RAID 0, RAID 1, RAID 5, and RAID 10
* When a RAID set is built across the SATA 6Gb/s and SATA 3Gb/s channels, the system performance of the RAID set may vary depending on the devices being connected.

1 x Marvell 88SE9172 chip:

2 x SATA 6Gb/s connectors (GSATA3_6, GSATA3_7) supporting up to 2 SATA 6Gb/s devices
Support for SATA RAID 0 and RAID 1
there two sata chipset on the mb make sure your uising the intel sata ports. in the bios the sata port should be set to achi. if there still a lock up try a test power supply see if there a power issue.
 
Solution

Mishazhi

Prominent
Apr 25, 2017
2
0
510

Little short on things we can test them with, but we're going to have a look and see if the storage devices are in fact empty. There is a chance that they may not be. Also yes, the SSD is priority 1!