Ryzen giving BSOD

Abhishek_Maurya · Apr 26, 2017

I have build a rig with following configuration 2 days ago:
•Ryzen 1500x
•MSI B350 Tomahawk
•Corsair Vengeance LPX DDR4 @2400mhz cmk8gx4m1a2400c16
•MSI GTX 1050Ti OC edition
•Samsung 750 Evo 120GB (OS)
•Toshiba 1TB 7200 RPM HDD
•Corsair VS550 PSU

No matter what I do I get BOSD, even while installing windows (I just swapped out ssd and installed windows from another pc)

Now I get BOSD with following stop code
•MEMORY_MANAGEMENT(most of the time)
•IRQL not less or equal(rarely)
•Faulty hardware corrupted page(very rarely)
•critical structure corruption(rarely)
•unexpected store exception(very rarely)

I searched on Internet and got to know that many others are also facing this even on different board, and on Ryzen 7 too.

Sometimes system run stable for more than an hour and sometimes it crashes right after login.

Initially I thought I have a defective RAM but it works fine in other Intel based System.
I have cross checked every hardware.
And this seems to be a software/bios issue, as before updating my bios Ram was creating some problem due to which CPU was unable to start so I used a crucial stick to update my bios, unfortunately I now I don't have that Crucial stick to test system stability.

One thing I noticed that somehow I was able to install chipset driver from MSI site which made my system more stable but later I thought reinstalling windows may help so I reinstalled and the occurance of BSOD increased as they were before installing chipset driver nope the problem is this time I can't install chipset driver because system crashes during installation.

Suggestions and solutions will be highly appreciated and I would try to spread that solution so that others can also fix this issue.

Also after installing all updated drivers the BSOD occurence was very less but it was there with same stop codes

Dustybin · Apr 26, 2017

Correct me if I am wrong but on the MSI website I don't see your memory on the compatibility list.

https://www.msi.com/Motherboard/support/B350-TOMAHAWK.html#support-mem

If you found the system more stable when you used the crucial memory then it could be a compatibility issue. I wouldn't assume that your RAM working with a different chipset is proof that it is fine with your system.

Abhishek_Maurya · Apr 26, 2017

Yeah my corsair ram is not mentioned in compatibility list and the same ram works fine on Intel system.
But I haven't tested crucial ram, I just updated my bios with the help of crucial ram and returned it to the owner of that stick

mamasan2000 · Apr 26, 2017

"No matter what I do I get BOSD, even while installing windows (I just swapped out ssd and installed windows from another pc)"

Does this mean you installed Windows on another computer, with different hardware and tried to boot that on your Ryzen system? Yeah, that's not going to work.

What Bios version are you running? And what did the board come with?

Abhishek_Maurya · Apr 26, 2017

Now I have clean installed windows on Ryzen build this time no BSOD during installation btw I am running on latest bios 1.3 and it was shipped with v1.0
And on v1.0 this ram was not giving display
On some other thread I came to know that from bios 1.0 to 1.2 on this Mobo Corsair rams are not giving display

I think I should just sit and wait for bios 1.4 or exchange my ram

Dustybin · Apr 26, 2017

I think you should definitely buy some RAM that is listed as compatible with your motherboard. It is a shame you weren't able to install windows and test it with the Crucial memory you'd borrowed. If you found that the BSOD problem vanished then clearly it is because of your memory.

It should be mentioned that some of the reviews make specific mention of how 'particular' Ryzen seems to be with various RAM kits (even ones that are supposed to work). Unfortunately your experience is quite common for early adopters of a new platform as teething issues are ironed out.

Abhishek_Maurya · Apr 26, 2017

Yeah I am using AMD platform for the first time and I saw Linus and others were mostly using Corsair rams so I also bought it, I didn't know there is some incompatibility issue

I know this will be surely be fixed with future bios updates and one day Ryzen will be compatible with every DDR4 Ram but when idk ;(

Abhishek_Maurya · Apr 26, 2017

Bro my Ram is supported with Ryzen, not mentioned on MSI site but it is clearly mentioned there on Corsair site
http://www.corsair.com/en-ww/landing/ryzen

mamasan2000 · Apr 26, 2017

Test 1 stick of ram at a time, make sure ram is in the right slot, run at lower speeds because currently only command rate 1 is used, most RAM don't like that agressive rate. Try to run at 2133 Mhz, maybe even loosen up timings. Try add a little DDR voltage. It probably runs at 1.2v default. Try 1.25, 1.3, 1.35, 1.37.

See if that does anything.

Check that RAM is inserted all the way, check Sata cables on both ends.

Abhishek_Maurya · Apr 26, 2017

Ram is inserted in right slot, I check them in other slots no, I haven't crossed 1.2v yet I tried 2400mhz only 2 times rest I try 2133 and 1800 to get it work, it looks like 16-16-16-16-36 is most stable configuration

johnbl · Apr 26, 2017

confirm that you picked up the BIOS updates
https://www.msi.com/Motherboard/support/B350-TOMAHAWK.html#down-bios
so you have this patch: Update AGESA to 1.0.0.4a
(otherwise, I would be looking for the next microcode patch for the CPU)

Abhishek_Maurya · Apr 26, 2017

Already updated to this latest bios with AGESA 1.0.0.4a without this bios system was not even posting on Corsair ram

danielthegreate · Apr 26, 2017

Most probably you have a faulty component. I'd day it is the motherboard but you will have to test and find out.
A friend of mine has the exact same ram working with no problem whatsoever.

johnbl · Apr 27, 2017

also, did you get the chipset driver update from amd?
http://support.amd.com/en-us/download/chipset?os=Windows+10+-+64

Abhishek_Maurya · Apr 27, 2017

johnbl :

yeah i have updated to this chipset driver (17.xx) and the problem is fixed now as I have switched my Ram to HyperX Fury

Abhishek_Maurya · Apr 27, 2017

Ok MSI told me that any RAM whoes configuration is equal or less than 16-16-16-36 will work with Ryzen
And mine Corsair was 16-16-16-39
That's why it was crashing

simtub · May 4, 2017

Abhishek_Maurya :

Have you really had no more BSOD crashing issues since you tweaked your RAM timings to 16-16-16-36 ?

My HyperX Predator 3000mhz is running at 2400mhz 17-17-17-39 and I had random BSOD's. Changed it in the BIOS to 16-16-16-36 so will see if there's anything different.....

Abhishek_Maurya · May 10, 2017

simtub :

Just set it to any of the following
16-16-16-36
14-16-16-36
14-14-14-34
also keep your bios update and dont OC more than 2666mhz to get stable

ashish1999 · May 17, 2017

PC specs
Ryzen 5 1600
Gtx 1070 strix
MSI b350m pro vdh
2x8gb Corsair vengeance 2400hz ddr4 ram

Ram serial number - CMK8GX4M1A2400C16R

I'm getting random BSOD even while installing windows and I'm not able to install windows even

My case is similar like this (your case )-. http://www.tomshardware.com/answers/id-3398948/ryzen-giving-bsod.html?591c8222cfb53=reload

Please help me

Is my ram kit compatible ?

chupababa · May 18, 2017

im having this EXACT issue and i want to punch my computer screen. I cant even update windows and im getting pc freezes whenever i try to install something. Is your EZ Debug LED going off before post for the CPU too? I sent in an RMA for the CPU just in case it still doesnt work when i go to Frys tomorrow to pick up a "compatible" ram kit.

https://www.newegg.com/Product/Product.aspx?Item=N82E16820231872&cm_re=gskill_ripjaws_4_3200-_-20-231-872-_-Product

this is the kit im using with this system:
MSI B350m Gaming Pro
Ryzen 1600
EVGA GQ 650 modular
Samsung 850 evo 250gb
MSI Armor rx 580 4gb

Ive upgraded all of my drivers to the latest versions. The graphics driver and chipset driver both from amd and the other drivers/utilities from msi's website.

Im going to try manually changing the ram numbers since it says it runs at Timing 16-18-18-38, i will see if that works

mamasan2000 · May 20, 2017

It doesn't matter if the EZ Leds go off during boot. They shouldn't STAY on. Then something is wrong.

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