1.95gb available but 4gb ram installed

Decireth · Apr 26, 2017

I'm having trouble with my Ram memory. How do I disable Integrated Graphics to not share memory.
Update: I have Graphics Card.

CPU:AMD A10-5800K APU with Radeon(tm) HD Graphics (4 CPUs), ~3.8GHz
Motherboard:Gigabyte F2A55M-DS2
Ram:4GB DDR3
GPU:AMD Radeon HD 6900 Series
OS:Windows 10 Pro (64-bit)

brispuss · Apr 27, 2017

There should be an option in BIOS to disable integrated graphics. The option might be under "Integrated Peripherals" or something labelled similarly.

Save and reboot.

brispuss · Apr 27, 2017

Also, check that the "Maximum memory" box is unchecked under Boot Advanced Options (Run > type in: msconfig > enter key > Boot tab > Advanced options ), save any changes and reboot.

If this still doesn't help, what is the make and part number of the memory being used?

Decireth · Apr 28, 2017

It is already unchecked but nothing happens. What do you mean by make and part number of memory?

brispuss · Apr 28, 2017

Is the 4 GB memory just ONE memory module, or is it TWO 2 GB modules?

There is usually a label on memory modules with the manufacturer name on it, as well as the memory part number on the label also.

So who is (or are) the manufacturer(s) of the memory module(s)?

And what are the part numbers of the memory model(s) also?

Decireth · Apr 29, 2017

brispuss :

It is just ONE memory module.

I don't know where to find the part numbers but it is a 4.0GB DDR3 and it says it has 2.1gb harware reserved

brispuss · Apr 29, 2017

Has the module got a label on it? If so the label should have the part number on it.

If there is no label, can you take a close up clear photo of the module (and preferably both sides of the module)?

Failing that, can you at least note the text and number details of printing from one of the memory chips used on the module and post the details here?

Lutfij · May 6, 2017

MERGED QUESTION
Question from Decireth : "1.95gb available ram but 4gb ram installed"

Decireth :

1| When listing your specs, please list them like so:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:

2| Within BIOS have you tried to set default graphics to PCIE graphics?

3| If you've installed a discrete GPU in the system properly the onboard GPU(from the APU) automatically disables itself. Which leads me to ask, are you on the latest BIOS revision and are you sure your PSU is up to the task?

yourilevoye · May 9, 2017

MERGED QUESTION
Question from Decireth : "1.95gb ram availabe while 4gb ram is installed"

Decireth :

I'm having trouble with my Ram memory. How do I disable Integrated Graphics to not share memory.
Update: I have Graphics Card.
System Information:

Operating System: Windows 10 Pro 64-bit (10.0, Build 14393) (14393.rs1_release.161220-1747)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: To be filled by O.E.M.
BIOS: BIOS Date: 01/09/14 15:27:29 Ver: 04.06.05
Processor: AMD A10-5800K APU with Radeon(tm) HD Graphics (4 CPUs), ~3.8GHz
Memory: 4096MB RAM
Available OS Memory: 1992MB RAM
Page File: 3059MB used, 2133MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 12

Display Devices:

Card name: AMD Radeon HD 6900 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x6719)
DAC type: Internal DAC(400MHz)
Device Type: Full Device
Display Memory: 2806 MB
Dedicated Memory: 2038 MB
Shared Memory: 768 MB
Current Mode: 1360 x 768 (32 bit) (60Hz)

Ur motherboard info plz

rgd1101 · May 9, 2017

ask the same question 5 time since January, and hardly answer any question when other try to help. Why even bother to post?

Decireth · Jun 10, 2017

rgd1101 :

I'm sorry it's just i can't find a solution. I'm very sorry i'll try to answer the questions.

Decireth · Jun 10, 2017

Lutfij :

MERGED QUESTION
Question from Decireth : "1.95gb available ram but 4gb ram installed"

Decireth :

1| When listing your specs, please list them like so:
CPU:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:

2| Within BIOS have you tried to set default graphics to PCIE graphics?

3| If you've installed a discrete GPU in the system properly the onboard GPU(from the APU) automatically disables itself. Which leads me to ask, are you on the latest BIOS revision and are you sure your PSU is up to the task?

I already tried to set default graphics to PCIE but nothing happens.

Decireth · Jun 10, 2017

yourilevoye :

MERGED QUESTION
Question from Decireth : "1.95gb ram availabe while 4gb ram is installed"

Decireth :

Ur motherboard info plz

My motherboard is a Gigabyte F2A55M-DS2

brispuss · Jun 10, 2017

And details (make and part numbers) of memory modules also, please, as asked before!

Decireth · Jun 12, 2017

brispuss :

I only have one memory. It says on the memory it is an Ovation 4gb ddr3 1333mhz and it says VR491401961 in the bottom.

brispuss · Jun 12, 2017

Thanks for the details of the memory module!

Unfortunately, as this appears to be a "house" or a generic brand of memory, there doesn't seem to be detailed specifications available. So certain parameters can't be checked and confirmed.

However, as mentioned in an earlier post, disable integrated graphics in BIOS (if not already tried). In BIOS set "Integrated Graphics" to Disabled. Save settings and reboot. Refer to page 37 of the motherboard manual for further details.

Decireth · Jun 13, 2017

brispuss :

I already disabled it and it doesn't change anything. I don't know if it's because of my BIOS version. Should I update it to the beta bios?

brispuss · Jun 13, 2017

Yes, you could try updating BIOS (and try again to disable integrated graphics).

Decireth · Jun 13, 2017

brispuss :

Should I update it even if it is in beta?

brispuss · Jun 13, 2017

Yes. But be prepared to downgrade the BIOS in the event the updated BIOS proves to be unstable or otherwise unsatisfactory in computer performance.

Updating BIOS seems to help (in some cases) when system is running Windows 10 64-bit operating system, almost all of the installed memory then becomes available for use.

Decireth · Jun 13, 2017

brispuss :

Hmm. I updated the BIOS and turned off the Integrated Graphics but it still doesn't use all the memory. And it says in BIOS that there is 2048 installed memory.

brispuss · Jun 13, 2017

Check that the APU is mounted evenly. Uneven mounting can cause pin to pad contact issues which in turn can cause other issues such as reduced memory capacity being available.

Check very carefully the memory module and the memory slot for any damage, dirt, dust or debris etc. The contacts should be clean.

Decireth · Jun 14, 2017

brispuss :

I removed and put the memory back again and nothing changed.

brispuss · Jun 14, 2017

And the APU? Did you check that?

Decireth · Jun 22, 2017

brispuss :

Yeah.

1.95gb available but 4gb ram installed

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