major crash on new ryzen system
Had a running pc with windows 10 running (free upgrade from 8.1) then the motherboard failed, wouldn't detect RAM and refused to boot.
I replaced the motherboard with a gigabyte x370 gaming 5 and a ryzen 1700x CPU.
Connected old SSD and to my surprise, windows detected it without asking for a new activation code.
I updated all the drivers and flash the bios to version f5 as I could not get it to boot with 3000 mhz speed on my RAM corsair vengeance led 3000 (only at 2133).
Still couldn't set up faster RAM speed in BIOS, but system was working fine so I gave up and maintained stock settings (no overclock yet).
System ran fine for 4 weeks. Windows requested a computer restart to install an update 2 days ago, I agreed and computer rebooted but crashed to a black screen.
Tried to restart on numerous occasions but although I see the AORUS motherboard logo and can go to BIOS, windows will no longer boot, it goes to the window logo then crashes.
Contacted microsoft as I assumed that the issue was created by recent update and they said that motherboard must be faulty or not compatible with windows 10 so they won't help until I send the motherboard back to gigabyte to be tested.
This would take weeks and I don't believe that it would be the brand new motherboard so i searched the issue and heard that there can be problems with the windows update if there is not sufficient space on the drive being used. Since my 250gb was pretty full, I thought that this may have been the issue.
Today, I purchased a samsung 850 evo 500GB and a new windows 10 home edition, disconnected all the drives apart from the new 500gb,booted from the flash drive and windows installed normally.
10mn later and computer crashed to a black screen as I was downloading programs (chrome,steam...).
Attempted to restart and I have the same issue with computer crashing on windows logo.
Noticed in BIOS that motherboard had reverted to F4 version instead of F5, attempted to flash motherboard again but still crashing on Windows loading.
I now have a very expensive good looking PC that I can’t use.
Any idea would be greatly appreciated. I need to have it running before VEGA comes out.
system
case: thermaltake core p3
motherboard: gigabyte GA AX370 gaming 5
graphic card: XFX R9 290X
RAM: corsair vengeance led 3000 (2x 8gb)
cooling: swiftech h240x2
memory:
hard drive:western digital black 2TB, western digital black 1TB
SSD: samsung 840 EVO 250GB, samsung 850 EVO 500GB
Had a running pc with windows 10 running (free upgrade from 8.1) then the motherboard failed, wouldn't detect RAM and refused to boot.
I replaced the motherboard with a gigabyte x370 gaming 5 and a ryzen 1700x CPU.
Connected old SSD and to my surprise, windows detected it without asking for a new activation code.
I updated all the drivers and flash the bios to version f5 as I could not get it to boot with 3000 mhz speed on my RAM corsair vengeance led 3000 (only at 2133).
Still couldn't set up faster RAM speed in BIOS, but system was working fine so I gave up and maintained stock settings (no overclock yet).
System ran fine for 4 weeks. Windows requested a computer restart to install an update 2 days ago, I agreed and computer rebooted but crashed to a black screen.
Tried to restart on numerous occasions but although I see the AORUS motherboard logo and can go to BIOS, windows will no longer boot, it goes to the window logo then crashes.
Contacted microsoft as I assumed that the issue was created by recent update and they said that motherboard must be faulty or not compatible with windows 10 so they won't help until I send the motherboard back to gigabyte to be tested.
This would take weeks and I don't believe that it would be the brand new motherboard so i searched the issue and heard that there can be problems with the windows update if there is not sufficient space on the drive being used. Since my 250gb was pretty full, I thought that this may have been the issue.
Today, I purchased a samsung 850 evo 500GB and a new windows 10 home edition, disconnected all the drives apart from the new 500gb,booted from the flash drive and windows installed normally.
10mn later and computer crashed to a black screen as I was downloading programs (chrome,steam...).
Attempted to restart and I have the same issue with computer crashing on windows logo.
Noticed in BIOS that motherboard had reverted to F4 version instead of F5, attempted to flash motherboard again but still crashing on Windows loading.
I now have a very expensive good looking PC that I can’t use.
Any idea would be greatly appreciated. I need to have it running before VEGA comes out.
system
case: thermaltake core p3
motherboard: gigabyte GA AX370 gaming 5
graphic card: XFX R9 290X
RAM: corsair vengeance led 3000 (2x 8gb)
cooling: swiftech h240x2
memory:
hard drive:western digital black 2TB, western digital black 1TB
SSD: samsung 840 EVO 250GB, samsung 850 EVO 500GB