Ryzen 1600 Freezing on Windows 10 not responding till powered on and off

Raju_29

Prominent
Apr 27, 2017
9
0
520
I upgraded my PC from a i3-2120 to Ryzen 1600 yesterday. I have not overclocked the CPU or the memory though I brought a 3000Mhz one I am currently running it on 2133Mhz.
The main issue is while doing basic tasks like copying files my system freezes up and the mouse and keyboard stops working the CPU fans and lights are on though. The system only works once I restart using the power switch and this happens once in 10-15 mins making the PC totally unusable
The CPU temps and GPU temps are around 40-45C and the ambient temperature is around 35C here
I am currently running Windows 10 10240 since I didn't have updated windows iso now. The iso is installed on a SSD which had no problems till now.
My specs are as follows
1. Ryzen 1600
2. CPU cooler Gammaxx 400
3. Motherboard ASUS B350 plus
4. Corsair's Vengeance LPX 16GB (1*16)
5. Cooler master thunder 500watt PSU
6. Asus Geforce Gtx 750ti OC edition
7. 2 cooler master sickle flow fans of 120mm and 2 deep cool 120m fans are installed ( one on the CPU cooler)
8. HDD WD blue 2TB
Seagate 1TB
Intel Pro 1500 SSD (Boot drive)
I will try installing a clean installation of windows again or wait for a while to download the latest one
I am using the latest BIOS and latest drivers from Asus and Nvidia for the chipset and Gtx card respectively
 
Solution


I have updated drivers and bios.
Are you sure a windows creators update will solve the problem . Thats the only thing left to try.
I am getting fedup with this situation

Raju_29

Prominent
Apr 27, 2017
9
0
520
The BIOS is currently at PRIME B350-PLUS BIOS 0609 which is the latest one available in Asus site and Version 9.0.000.8 of chipset which is the latest one from their site
 

Raju_29

Prominent
Apr 27, 2017
9
0
520
Installing the windows 10 creators update fixed the issue finally. And temp readings are fine after updating to the same so
1. Update to latest bios
2. Update to latest windows and
3. Update to latest chipset drivers to get the best performance from Ryzen
 

Abhimanyu_2

Prominent
Jun 9, 2017
1
0
520


I have updated drivers and bios.
Are you sure a windows creators update will solve the problem . Thats the only thing left to try.
I am getting fedup with this situation
 
Solution

playersk8terdon

Prominent
Apr 16, 2017
6
0
510
I installed an old version of w10 and my ryzen 1400 was doing this, updated bios and chipset would still freeze, after updating to the latest on windows 10 it runs flawless now, definitely windows issue. I'm sure you solved this by now though.