BSOD After playing games for more than 10-20 minutes (MSI Afterburner monitoring included)

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Muute4

Prominent
Apr 30, 2017
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510
Getting blue screen of death after playing games for more than 5-10 minutes. I have just recently upgraded my PC and my specs are

i5 7600k Intel Processor
Nvidia Geforce 1060 3gb
Corsair 2133mhz 16 GB DDR4 Ram
550w PSU
Kingston 120gb SSD(windows installed on here)
2TB HDD
ASrock z270 pro4 motherboard
Windows 10

Sometimes it will blue screen of death and other times it will just close the game. I have just ran MSI afterburner to monitor some hardware and i was wondering if you could have a look at the data.

http://imgur.com/a/8z5aV

(ran while playing overwatch on low settings)

the crash that happened at the end of this hardware monitor was a blue screen of death with an error message along the lines of "System Service Exception win32kfull"

If there is any other information I can provide please let me know,

Thanks!
 
Solution
J
all the bugcheck info you provided indicated that a service was provided a bad memory address and crashed. no one will know what was running at kernel memory address 0xfffff4981b7c0198

you need to provide the actual memory dump file from either c:\windows\memory.dmp
or c:\windows\minidump directory

it is a large binary which can be read by the windows debugger.
you would put it on a cloud server like microsoft onedrive, share the file for public access and post a link.

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M

Muute4

Prominent
Apr 30, 2017
5
0
510
I have only had this PC 2 days everything is new in it expect the graphics card, PSU and HDD and even they are only 3/4 months old.

Is there anyway to look back at the BSOD info? The BSOD went away quickly so I only managed to get a glance at the info.

Thank you so much for the reply.
 
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M

Muute4

Prominent
Apr 30, 2017
5
0
510


I have only had this PC 2 days everything is new in it expect the graphics card, PSU and HDD and even they are only 3/4 months old.

Is there anyway to look back at the BSOD info? The BSOD went away quickly so I only managed to get a glance at the info.

Thank you so much for the reply.
 
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M

Muute4

Prominent
Apr 30, 2017
5
0
510


"The computer has rebooted from a bugcheck. The bugcheck was: 0x0000003b (0x00000000c0000005, 0xfffff4981b7c0198, 0xffff80010cad57a0, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: e469fbd1-9f98-4c0d-b412-8724bf7d67ee."
 
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M

Muute4

Prominent
Apr 30, 2017
5
0
510




I have also uninstalled and reinstalled all display drivers using the guru3d application and reinstalled using nvidia's drivers (not through geforce experience)

I also reinstalled windows this morning but the problem still persists.
 
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johnbl

Polypheme
Nov 4, 2012
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all the bugcheck info you provided indicated that a service was provided a bad memory address and crashed. no one will know what was running at kernel memory address 0xfffff4981b7c0198

you need to provide the actual memory dump file from either c:\windows\memory.dmp
or c:\windows\minidump directory

it is a large binary which can be read by the windows debugger.
you would put it on a cloud server like microsoft onedrive, share the file for public access and post a link.

 
Upvote 0 Downvote
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