Hi all,
I'm not exactly a computer wiz, I usually try and google most of the problems. However this one I really have no idea. I've had a problem for about 3 days now trying to fix my system's recognition for my video card - Radeon HD 7770. I saw no real issues before this. I booted up my PC and it didn't recognize my card after about 3 years of use. So I used the motherboard image to tinker around attempt to fix it. Things I've tried so far :
- Using a "Driver remover" from AMD website and reinstalling drivers (Tried this while booting with the video card taken out and removing drivers then putting it back in and restarting)
- Made sure card position was secure and assuring all the power is connected (Fan is running)
This is where I thought to maybe check the hard drive, apparently there was 2 corrupted files.
- I ran an error-check, it caught and replaced lpservice.exe and replaced it, the other file name was long and I couldn't catch it in time.
- I tried doing a system restore, but for some reason all of my system restore points are gone. I at least 3 the last time I checked a month ago.
- I ran sfc /scannow in CMD and returned with "Windows Resource Protection found corrupt files but was unable to fix them"
- I found a post about DISM so I ran 'dism /online / cleanup-image /scanhealth' which completed successfully.
- So then I ran 'Dism /online /cleanup-image /restorehealth' which gave me error 87 "The restorehealth option is not recognized in this context. I'm on windows 7 (Damn, I should have upgraded to 10 when i had the chance).
I'm not sure if these problems are intertwined and it seemed to be a multifaceted issue so I wasn't sure which sub forum to post it on. Any help is greatly appreciated!
I'm not exactly a computer wiz, I usually try and google most of the problems. However this one I really have no idea. I've had a problem for about 3 days now trying to fix my system's recognition for my video card - Radeon HD 7770. I saw no real issues before this. I booted up my PC and it didn't recognize my card after about 3 years of use. So I used the motherboard image to tinker around attempt to fix it. Things I've tried so far :
- Using a "Driver remover" from AMD website and reinstalling drivers (Tried this while booting with the video card taken out and removing drivers then putting it back in and restarting)
- Made sure card position was secure and assuring all the power is connected (Fan is running)
This is where I thought to maybe check the hard drive, apparently there was 2 corrupted files.
- I ran an error-check, it caught and replaced lpservice.exe and replaced it, the other file name was long and I couldn't catch it in time.
- I tried doing a system restore, but for some reason all of my system restore points are gone. I at least 3 the last time I checked a month ago.
- I ran sfc /scannow in CMD and returned with "Windows Resource Protection found corrupt files but was unable to fix them"
- I found a post about DISM so I ran 'dism /online / cleanup-image /scanhealth' which completed successfully.
- So then I ran 'Dism /online /cleanup-image /restorehealth' which gave me error 87 "The restorehealth option is not recognized in this context. I'm on windows 7 (Damn, I should have upgraded to 10 when i had the chance).
I'm not sure if these problems are intertwined and it seemed to be a multifaceted issue so I wasn't sure which sub forum to post it on. Any help is greatly appreciated!
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