Specs:
Whenever the computer is under stress, it reboots and shows the ASUS Anti-Surge protection screen saying that a surge was detected and Anti-Surge was triggered. I thought it's probably a PSU or a GPU thing and went to a local computer shop. Now, at my house whenever I ran FurMark stress test or Mass Effect Andromeda, my computer rebooted and that ASUS screen appeared. It reboots during the inital Mass Effect: Andromeda load screen and whenever the stress test is started.
Here's the fun part. At the shop, we ran FurMark stress test and Mass Effect Andromeda simultaneously. It f'ing worked. I have no idea what is happening.
I have tried a new PSU, a new PSU power cable (since it was the only thing different we used at the shop), disconnecting the UPS, trying different rooms of my house, different outlets and sockets, different powerboards. Interestingly, Dragon Age: Inquisition ran fine which has the same engine as the new Mass Effect. So far I've only had this problem on Warframe, and Mass Effect: Andromeda. League of Legends runs fine with no reboots.
I went ahead and disabled ASUS Anti-Surge, which resulted in less frequent reboots. But now whenever the computer comes under stress (i.e. when playing heavy games) it freezes and shows HDMI No Signal screen. I figured out that the PC was frozen by playing a song in the background before the No Signal screen. The song just froze and the sound kept coming.
I'm thinking something is up with my HDMI cable? It's the only other thing that is different here from the shop. I used this very HDMI cable when checking in different rooms of my house. This is not the one that we used in the shop so I'm thinking that this is it but it seems very unlikely. Also, I have monitored CPU and GPU temps both while idle and while under stress. They seem to be fine.
I've tried reinstalling drivers multiple times so you can tick that off. Any other suggestions?
i3 6100
ASUS R9 380X
Corsair VS550 PSU
ASUS B150M-A-D3 mobo
2 sticks of 8GB RAM
Windows 10 Pro x64
ASUS VX239H Monitor
Whenever the computer is under stress, it reboots and shows the ASUS Anti-Surge protection screen saying that a surge was detected and Anti-Surge was triggered. I thought it's probably a PSU or a GPU thing and went to a local computer shop. Now, at my house whenever I ran FurMark stress test or Mass Effect Andromeda, my computer rebooted and that ASUS screen appeared. It reboots during the inital Mass Effect: Andromeda load screen and whenever the stress test is started.
Here's the fun part. At the shop, we ran FurMark stress test and Mass Effect Andromeda simultaneously. It f'ing worked. I have no idea what is happening.
I have tried a new PSU, a new PSU power cable (since it was the only thing different we used at the shop), disconnecting the UPS, trying different rooms of my house, different outlets and sockets, different powerboards. Interestingly, Dragon Age: Inquisition ran fine which has the same engine as the new Mass Effect. So far I've only had this problem on Warframe, and Mass Effect: Andromeda. League of Legends runs fine with no reboots.
I went ahead and disabled ASUS Anti-Surge, which resulted in less frequent reboots. But now whenever the computer comes under stress (i.e. when playing heavy games) it freezes and shows HDMI No Signal screen. I figured out that the PC was frozen by playing a song in the background before the No Signal screen. The song just froze and the sound kept coming.
I'm thinking something is up with my HDMI cable? It's the only other thing that is different here from the shop. I used this very HDMI cable when checking in different rooms of my house. This is not the one that we used in the shop so I'm thinking that this is it but it seems very unlikely. Also, I have monitored CPU and GPU temps both while idle and while under stress. They seem to be fine.
I've tried reinstalling drivers multiple times so you can tick that off. Any other suggestions?
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