RAM not reading properly.

Shnuggles · May 1, 2017

I recently just bought G.Skill Trident Z RGB Ram 32 GB, day one and it was working perfectly in terms of reading all the ram properly. But now it's reading 24 GB of my 32 GB RAM, and it's not a RAM issue because I swapped out to my old RAM of Corsair Dominator Platinum 16 GB and it only reads 12 GB Ram.

Can anyone help me on fixing this?

I can't RMA the motherboard under warranty because I need to send ASUS the motherboard to have them first repair it, then send it back to me, and that could take weeks to a month and I need my PC for work.

Specs
i7 5930k
ASUS Rampage V Extreme
G.Skill Trident Z RGB 32 GB
Corsair H100i GTX
MSI GTX 980 TI
EVGA Supernova 1000 P2

Barty1884 · May 1, 2017

What are your kits? 4x8GB and 4x4GB by chance?

Either way, test a single module in slot #1. If it works, try slot #2 (rinse and repeat).

Sounds like a defective slot, it's likely a single module is not detecting, regardless of the kit used.

Of course, if you try the single module in each slot and they all show up individually, it could be somethign else entirely.

Shnuggles · May 1, 2017

Barty1884 :

Will test that now and report back when finished.

Shnuggles · May 1, 2017

Barty1884 :

Ok so I did what you said, btw my Trident Z RAM is 32 GB of 4 sticks of RAM 8 Gigs each stick, my Corsair RAM is 4 sticks of ram at 4 Gigs each.

So far I've tested only the Trident Z RAM and this is the stick giving me issues.

When I install that stick of RAM on any slot, my motherboard gives me one long beep followed by two short beeps immediately after the long beep.

I haven't tested my Corsair RAM yet but will do that now because I'm having the same problem with my Corsair RAM that I've had for 2 years now.

Any idea?

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RAM not reading properly.

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Barty1884

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Shnuggles

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